Aaa Texas LLC

Aaa Texas LLC

SmartCOMM Engineer

Coppell, TX

Sponsorship not specifiedDetected 2 days ago
AWSAgileCommunication

About the role

  • Configure and test multi-channel output (print, PDF, email, portal) ensuring consistent rendering and compliance with brand/regulatory standards.
  • Participate in Agile/Scrum ceremonies (sprint planning, stand-ups, backlog refinement) and provide effort estimates.

Responsibilities

  • "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
  • Design, build, and unit-test SmartCOMM templates, content blocks, and business rules using SmartCOMM Designer.
  • Build, remediate, and enhance SmartCOMM templates and business rules, including migrating logic from legacy composition platforms as needed.
  • Build and validate data mappings (XML/JSON) between source systems (policy administration, billing, claims) and SmartCOMM templates.
  • Partner with QA and business analysts to define test cases, execute SIT/UAT cycles, and resolve defects.
  • Collaborate with the Guidewire composition/orchestration teams where document triggers integrate with policy workflows.
  • Support release activities including migration planning, deployment validation, and post-release monitoring.
  • Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.

Requirements

  • Experience in Agile/Scrum delivery environments.
  • 4-5+ years of hands-on experience with SmartCOMM (Smart Communications) Designer - including experience under its prior product name, Thunderhead - or equivalent CCM platform, with strong willingness/ability to ramp quickly on SmartCOMM.
  • Solid understanding of document composition concepts: templates, content library, business rules, data mapping, and multi-channel output.
  • Experience working in an insurance, banking, or other regulated industry producing customer-facing correspondence (policy documents, statements, notices) preferred.
  • Excellent written and verbal communication skills
  • able to work directly with business stakeholders on requirements.

Nice to have

  • Experience migrating or converting templates between enterprise CCM platforms.
  • Experience with Guidewire (PolicyCenter/BillingCenter) integration points for document triggers.
  • Exposure to font/brand asset management and print production standards (e.g., Monotype-licensed fonts, FOP Config, PDF/A compliance).
  • Basic AWS cloud literacy - familiarity with core services (S3, EC2, IAM) and general comfort operating in a cloud-hosted environment.
  • Knowledge of OpenText Exstream is a plus but not required.
  • Bachelor's degree in computer science, Information Systems, or related field (or equivalent practical experience).
  • Travel Requirements
  • Occasional travel to off-site business meetings or conferences. (5% proficiency)

Benefits

  • Health coverage for medical, dental, vision
  • 401(K) saving plans with company match AND Pension
  • Tuition assistance
  • Floating holidays and PTO for community volunteer programs
  • Paid parental leave
  • Wellness programs

Company info

  • With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Equal opportunity

  • AAA is an Equal Opportunity Employer
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This listing is sourced directly from Aaa Texas LLC's careers page and normalized into a canonical job model.