Velera
Client Delivery Analyst III (Debit Conversions) - Remote
Remote-USA · Mid
No sponsorship$76k-$97kDetected 30 days ago
Project ManagementProcess ImprovementCustomer SupportLeadershipMentoring
About the role
- Incumbent will be assigned complex, highly visible client projects, and will assume technical leadership role for assigned projects, coordinating all phases of operational implementation of technical project deliverables.
- Meet with client to discuss specifications for complex projects, work with client and vendors to determine project options, and facilitate meeting with key client personnel as needed.
- Work with client staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time.
Responsibilities
- Ensure quality in implementation process; Communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team.
- Validates system parameters and conducts testing; modifying program parameters when necessary.
- Provide technical support to clients during the design, development, and implementation phases of the project.
- Develops working relationships with clients and internal business partners/ project team members to effectively communicate and successfully deliver complex project implementations.
Requirements
- Seven (7) years of related experience in the payment processing industry required.
- Thorough understanding of payment card products, support services and processes required.
- Five (5) years of related experience in business or system analysis required.
- Three (3) years of client facing project support experience required.
- Experience required completing card processing conversions that require migrating data from one processing platform to another.
- Bachelor's degree in related field and/or equivalent combination experience and education is required.
- About Velera
- At Velera, inclusion isn't an initiative - it's how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We're committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we're shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it's like to work at Velera.
- Pay Equity
- $75,800.00 - $96,700.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law.
- Great Work/Life Benefits!
- Competitive wages
- Medical with telemedicine
Nice to have
- Training in Six Sigma Methodology and project management certification preferred.
Compensation
- However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have
Benefits
- Tuition Reimbursement
- Wellness program
- Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Company info
- Join the People Helping People
- Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider.
- The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services.
Visa & Work Authorization
- This role is currently not eligible for sponsorship.
This listing is sourced directly from Velera's careers page and normalized into a canonical job model.