Pima County

Information Technology Support Engineer

Tucson, AZ · Contract

No sponsorship$72k-$86kDetected 5 days ago

PowerShellAzureForecastingLogisticsHRDNSVPNCommunicationProblem SolvingMicrosoft Teams

About the role

You'll work in a collaborative, technical environment where strong communication, teamwork, and problem-solving skills are essential.
This position includes participation in a rotating on-call schedule and periodic after-hours maintenance.

5282 - Information Technology Support Engineer
Leads the automation, installation, configuration, documentation, troubleshooting and maintenance of ITD assets;
Participates on Microsoft Teams to drive standardization and strategic implementations;
The Pima County Information Technology Department is seeking a motivated, detail-oriented IT Support Engineer with experience supporting enterprise IT infrastructure in Microsoft Active Directory and Azure environments.
In this role, you'll help develop architectures for implementation, support, and maintenance of critical on-premises and cloud-based systems that serve Pima County operations both internal and public facing.
Candidates must obtain and maintain Arizona Criminal Justice Information System (ACJIS) certification before completing the training period.
Maintains detailed records of equipment deployment, configurations, and any issues encountered during the process;
Maintains open communication with various stakeholders, including IT teams, department heads, and end-users;
Leads and participates in support for all types of tickets received by ITD: resolving problems, creating new capabilities, etc.;

Will require the ability to identify industry standard color-coding of electrical wiring and components.
Frequently required to lift, push or pull objects weighing up to 50 pounds.
Supports Pima County users regarding communications projects, ensuring they receive the required information to complete tasks efficiently and within budget;
Valid driver license is required at time of application.
Valid AZ driver license is required at time of appointment.
Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.

(Be specific in describing your experience in your application.
Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
Minimum two (2) years experience and/or academic study of study of Active Directory administration including Group Policy, DNS, or NTFS.
Minimum two (2) years experience and/or academic study of with knowledge of Exchange Online administration.
Minimum two (2) years experience and/or academic study of certificates and/or Enterprise PKI.
Minimum two (2) years experience and/or academic study of Microsoft365 administration, architecture, and/or implementation.
Resume and academic transcripts attached.
Selection Procedure:

Within the centralized Information Technology Department (ITD);
Prepares reports on logistics performance, cost savings, and efficiency improvements;
Will work in an office environment.
Will need to travel to different locations, including client sites, project sites.
The County's technical environment is a cutting-edge private cloud, eventually to be extended into hosted clouds.

$72,009 - $100,817 Annually
Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Pay Range is the entire compensation range for the position.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Pima County Government is an Equal Employment Opportunity employer.
We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
EEO Information: Pima County Government is an Equal Employment Opportunity employer.

The Information Technology Department is unable to provide visa sponsorship for this position.

This listing is sourced directly from Pima County's careers page and normalized into a canonical job model.