Aidoc
Solution Success Manager - Diagnostic Radiology
US · Full-time
Sponsorship not specifiedDetected 1 day ago
RESTProject ManagementOnboardingCustomer SuccessPatient CareFDA RegulatoryRadiologyCommunicationProblem SolvingPublic SpeakingAdaptability
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About the role
- As a tech-savvy individual with deep healthcare domain expertise, the Solution Success Manager - Diagnostic Radiology serves as a product authority and strategic advisor for both prospective and existing customers.
- This pivotal role bridges the gap between our innovative AI healthcare solutions and the specific needs of healthcare teams, ensuring seamless integration into clinical workflows and the delivery of measurable value.
- In this role, you will function as a trusted advisor, guiding clients through the pre-sales and onboarding phases.
Responsibilities
- Partner with the Customer Success Manager to ensure solutions deployed meet the expected deliverables as scoped in the pre-sales engagement.
Requirements
- Experience supporting pre-sales engagements and live product demonstrations.
- Clinical Expertise
- Ability to map complex clinical requirements into product workflows and provide insightful recommendations.
Skills
- Aidoc is deployed in more than 2,000 medical centers worldwide.
- Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
- Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load.
Benefits
- A range of medical, dental and vision benefits
- Stock options for all full-time employees
- A 401(k) plan with company match, life insurance, plus long- and short-term disability
- The opportunity to directly improve medical care and impact patient outcomes
- We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
- Deliver compelling product demonstrations of our AI healthcare solutions to diverse audiences, including clinicians, researchers, and healthcare administrators
- Build and maintain a deep understanding of key healthcare personas (e.g., providers, specialists, radiology IT, Technologists, nurses, care coordinators, patients) and their unique challenges
- Collaborate with Regional Account Directors (RAD) on the best way to create and deliver tailored sales presentations that resonate with different healthcare stakeholders
- Gather and synthesize feedback from healthcare professionals during the pre-sales and onboarding phases to inform product development
- Serve as a subject matter expert in relevant medical domains during client engagements
Company info
- Working at Aidoc We're a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare.
- We're looking for mission-driven people excited to do transformative work.
Equal opportunity
- equal opportunity for all individuals.
This listing is sourced directly from Aidoc's careers page and normalized into a canonical job model.