VTS

Senior Technical Solutions Consultant

New York, New York, United States · Senior

Sponsorship not specified$170k-$225kDetected 6 days ago

SalesCustomer SuccessCustomer SupportCommunicationCollaboration

About the role

As a Senior Technical Solutions Consultant, you will be the principal technical liaison between our product, sales, and customer success teams.
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We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Design and deliver advanced, in-depth technical demonstrations for prospects and clients, specifically showcasing how the VTS Activate product suite solves specific challenges.
Provide advanced technical support during the sales process, addressing complex questions and concerns about system integrations and core functionalities, serving as the technical closer for Activate deals.
Provide support during the sales process for qualifying opportunities with hardware requirement and implementation.
Own the solution reporting process for VTS Activate deals, including documenting deal journals and synthesizing won/loss reasons.
Lead knowledge transfer and cross-functional upskilling initiatives for the Sales, Customer Success, and Services teams.
This involves supporting the creation of documentation and providing semi-formal training specific to technical discovery, deep integration enablement, and complex ongoing support for the Activate product family.
Collaborate with clients to understand their property management workflows and identify opportunities to implement our software effectively.
Partner with the sales team to develop and execute strategies for prospect engagement and client retention.
Partner with Clients, Product and Engineering teams to help shape API roadmap through scoping capabilities for native and third-party applications.

Deep technical proficiency and ability to understand and communicate complex software solutions, with a strong emphasis on API integrations and technical solution delivery.

At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team.
The base salary is market-driven at the time of offer and is based on tier 1 market data.
The base salary for this role will range between $135,000 and $165,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
There is a bonus structure for the position that will bring the OTE (on target earnings) between $170,000 to $225,000, depending on the base salary agreed upon and achievement to goals.

Act as a bridge between customers and internal teams, providing technical feedback to influence product development.

This listing is sourced directly from VTS's careers page and normalized into a canonical job model.