Govworx

System Operations Engineer

Remote - United States · Full-time

No sponsorshipDetected 65 days ago

PostgreSQLMySQLElasticsearchRedshiftAWSKubernetesTerraformDevOpsComplianceLeadershipCommunicationCollaborationProblem Solving

About the role

As an System Operations Engineer at GovWorx, you will be responsible for working with our small but effective Operations Team.
We are looking for someone that can help us evolve our current DevOps and Production Operations practices so that they exceed industry standards for Software as a Service systems.

Follow company architectural guidelines and industry best practices when developing operations frameworks / systems.
Ability to automation that can build and deliver software artifacts.
Ability to write Infrastructure as Code to support our environment.
Collaboration and Support:
Work closely with cross-functional teams, including support and customer success.

U.S. Citizenship required.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of 5 years of experience as an individual contributor working in DevOps/Cloud Operations, preferably within SaaS or technology-driven organizations.
Experience writing Infrastructure as Code using tools such as Terraform, Cloud Formation Templates, CDK, etc.
Experience with Relational Databases such as MySQL, Postgres, etc.
Strong understanding of web development frameworks and architectures.
Excellent problem-solving skills and the ability to work independently in a remote environment.
Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
Must pass FBI fingerprint and background check in multiple states

Experience with CJIS compliance is highly preferred.
Background in public safety, emergency communications, or related fields.
Familiarity with AI-driven platforms and their security considerations.
WHY JOIN GOVWORX?
If you're interested in this opportunity or know someone who would be a great fit, please reach out to us.
Alternative datastores such as OpenSearch, Redshift, etc. are a major plus.
Strong understanding of containerization
Kubernetes a plus.

Produce clear diagrams, documentation, and implementation plans for our operational systems / processes.

GovWorx is a mission-driven technology company dedicated to supporting public safety agencies-including 911 Emergency Communications Centers, law enforcement, and fire/EMS departments-through responsible AI solutions.
Our platforms, such as CommsCoach, BluAssist, and MedAssist, leverage operational data to enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors.
Ability to develop monitors, alerts, and on-call solutions to ensure we are responsive to customer issues.

This listing is sourced directly from Govworx's careers page and normalized into a canonical job model.