CIC

General Manager - Cambridge, MA

Cambridge, MA

Sponsorship not specified$225k-$275kDetected 42 days ago

SalesBusiness DevelopmentLeadershipAdaptability

About the role

Headquartered in Cambridge, Massachusetts, CIC is the world's leading operator of innovation hubs.
YOUR DAY-TO-DAY WORK Cambridge and Boston are the original home of the CIC model and among the most important innovation ecosystems in the world.
The GM sets the vision and holds the relationships while the Directors execute the operations.

CIC builds and operates spaces where startups, scale-ups, corporations, and public institutions come together to overcome challenges and grow.
CIC manages a global network of workspaces, laboratories, and event spaces across North America, Europe, and Asia.
Beyond our spaces, CIC also develops innovation-focused programming, builds and enables industry clusters, and offers consulting services to help the public and private sectors foster innovation ecosystems.
245 Main Street, Cambridge is a dog-friendly building.
CIC is committed to building teams that reflect the fabric of the cities we support.
Lead and develop campus teams, including the Directors of Events, Sales, and Operations for NE
Maintain an active, visible presence in the Boston-Cambridge and Providence ecosystems - attending, convening, and building relationships continuously
Develop and sustain anchor relationships with key institutions, investors, corporates, and community organizations
Drive a differentiated programming strategy - curated, high-value experiences that deepen community and generate pipeline across all CIC business segments
Collaborate with Catalyst Business Unit leaders to develop joint programming - including Venture Clienting, Innovation Consulting, and International Soft Landing programs

You are energized by the intersection of community and commerce, and you understand instinctively that the best business development happens through genuine relationships, not sales cycles.
You are as comfortable on a panel at a Venture Café event as you are in a strategic planning session, and you move between those worlds without missing a beat.
More specifically, as our ideal candidate, you are:

A natural connector and ecosystem citizen - you know the players, you're trusted by the community, and your relationships are real
Deeply embedded, active relationships across the Boston-Cambridge innovation ecosystem, this is the single most critical qualification for this role.
this person must be known, trusted, and operating inside this ecosystem on day one
Relationships in the Providence ecosystem are a strong plus and will be a meaningful asset in this role
Demonstrated experience leading community-driven or ecosystem-oriented organizations - campus, incubator, accelerator, innovation hub, or similar
Strong commercial instincts and the ability to connect community investment to business outcomes

Accountable for campus health, member experience, team performance, and financial results across Cambridge, Boston, and Providence - while empowering Director-level leaders to own day-to-day operations
Create clear pathways between campus members who would benefit from Catalyst services and Catalyst clients who belong in the campus community
Founded in 1999, CIC was one of the first companies to offer flexible office space and coworking options, providing a platform for entrepreneurs to develop their ideas in a shared environment.

At CIC, our values aren't a poster on the wall - they shape how we work, how we hire, and how we show up for each other every day. You'll hear about them throughout our recruitment process:
We are good humans - respect, kindness, and accountability in every interaction
We are happy to help - we step forward with care, energy, and pride in our work
We are problem solvers - curious, growth-minded, and always looking for a better way
At CIC, our values aren't a poster on the wall - they shape how we work, how we hire, and how we show up for each other every day.
You'll hear about them throughout our recruitment process:
We are resilient - steady under pressure and adaptable in the face of change
We deliver - dependable and results-driven, balancing speed with quality.
We invite you to explore our opportunities and learn more about our teams here.
Please note: 245 Main Street, Cambridge is a dog-friendly building.

A natural connector and ecosystem citizen — you know the players, you're trusted by the community, and your relationships are real

This listing is sourced directly from CIC's careers page and normalized into a canonical job model.