Benchling
Product Manager, Platform
San Francisco, CA
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About the role
- AI is only as good as the data underneath it.
- Schemas is the configuration layer where customers model their scientific data and processes.
- It's the customer-defined data model that makes Benchling different from a point solution, and the contract every other system (internal apps, integrations, AI agents) relies on when reading or writing to Benchling.
Responsibilities
- Bring customer "why," not just feature requests, back to Engineering and Design
- partner with them closely to ship new capabilities.
- Partner with Customer Experience, Field, Sales, and Marketing to get customer signal into the roadmap early.
- Partner closely with other Platform and Apps PMs - schemas underpin nearly every other platform surface, so alignment on sequencing and shared abstractions matters as much as your own roadmap.
- Bring customer "why," not just feature requests, back to Engineering and Design; partner with them closely to ship new capabilities.
- As Schemas PM, you own the primitives (schema types, computed fields, fieldsets, constraints, static, data versioning) that every other team at Benchling builds on top of.
Requirements
- Energized by platform work and systems thinking
- comfortable building the right abstraction ahead of need.
- Has designed, owned, or significantly evolved a data-modeling, schema, or configuration system used by external developers or technical admins - not just consumed one as a feature.
- Becomes the go-to person for customers, field, and engineers - not a router to engineering.
- Deep, demonstrated discovery practice: has built personas and JTBD frameworks from scratch, not just used ones handed to them.
- Track record balancing long-term vision with incremental shipping.
- Genuine curiosity about the science behind the data. You don't need a science background, but you should want one by the end of your first quarter here.
- Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site Monday, Tuesday, and Thursday.
- Benchling welcomes everyone.
- We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
Nice to have
- Strong communicator across technical and executive audiences
- B2B SaaS or developer-platform background preferred.
Skills
- When a breakthrough is delayed, the world waits.
- Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps.
- AI has the potential to change this, compressing decades of R&D work into years.
- But that only happens when clean, structured scientific data and AI are built into how science gets done.
- Benchling is the AI platform for biotech R&D.
Company info
- We are rebuilding biotech for the AI era.
- HOW WE WORK Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration.
- Relentlessly track how customers use Schemas - where it delights, where it fails - and build sharp personas and job-to-be-done context for each user type (admins, scientists, computational teams, internal and external developers).
This listing is sourced directly from Benchling's careers page and normalized into a canonical job model.