eBay

Sr Mgr, Counterfeit Policy Ops Lead

Austin · Senior

Sponsorship not specified$150k-$175kDetected 5 days ago

SQLStatisticsAccessibilityExcelIntellectual PropertyCustomer SupportMicrosoft Office

About the role

At eBay, we work to keep counterfeit items off our marketplace while helping buyers and sellers participate with confidence.
We want customers to trust what they buy, sellers to understand what is allowed, and brands to know that we take product authenticity seriously.
We are looking for a leader who can make sound decisions in complex situations, explain policy choices clearly, and help teams move from issue identification to action.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

7+ years of experience in counterfeit and Intellectual Property
Experience, preferably in ecommerce, in the areas of policy, program management and/or strategy development
Familiarity with AI tools and an AI-first approach, with a demonstrated ability to use technology to improve insight, execution, and decision-making.
Superior skills in SQL coding and database query (e.g., SQL) and understanding of data warehouse architecture are required
We are looking for someone with 10+ years of experience in counterfeit enforcement, trust and safety, ecommerce policy, platform governance, brand protection, legal operations, risk, or compliance. You have led managers, senior individual contributors, policy experts, or domain specialists in a global environment.
You understand counterfeit risk, including product authenticity, brand misuse, seller abuse patterns, high-risk categories, repeat offender behavior, enforcement controls, appeals, and seller remediation. You know how to turn complex legal, policy, operational, and data inputs into clear strategy, practical requirements, and action.
You communicate clearly with senior leaders and cross-functional partners. You use sound judgment, data, and customer impact to make decisions. You can influence without relying on authority, and you help teams align around what needs to happen next.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
$150,000 - $175,000
The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day.
We're in this together, sustaining the future of our customers, our company, and our planet.

eBay is an equal opportunity employer.
We will make every effort to respond to your request for accommodation as soon as possible.
If you have a need that requires accommodation, please contact us at talent@ebay.com.

This listing is sourced directly from eBay's careers page and normalized into a canonical job model.