DuBois Chemicals

Account Manager - Chicago

Remote - US

Sponsorship not specifiedDetected 50 days ago

CRMCustomer SupportCommunicationProblem SolvingCritical ThinkingTime ManagementMicrosoft Office

About the role

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Primary contact point between company and its diverse client base.

Effectively manage customer accounts ensuring company programs are effectively implemented and properly operating.
Collaborate with internal departments (sales, marketing, customer service) to meet customer needs.
Develop new relationships at client sites to help secure our existing business and identify opportunities to expand company reach within an organization.
Travel to customer sites for routine service visits and perform business reviews.
DuBois Chemicals is looking for a high performing Account Manager I to support a territory with excellent growth potential.

1+ years in sales, customer service or related field.
Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators.
Ability to work independently with minimal supervision.
Ability to travel up to 50% including overnight travel.
Develop a strong understanding of the company's products and services to effectively address customer needs.
Comply with all DuBois' safety procedures and complete the required training.
Must be able to perform the essential functions of this position with or without reasonable accommodations.

Bachelor's degree in chemistry, engineering, metallurgy, or applied science fields preferred.

Build and maintain strong, long-term relationships with customers, serving as the point of contact/advisor.
Maintain and grow existing accounts by understanding customers' needs, resolving issues, and identifying opportunities for additional sales.
Effectively communicate with customers, both verbally and in writing, providing regular updates and reports.
Responsible to develop long-term relationships with a portfolio of customers, provide expert technical support, and customer satisfaction.
Function as the liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

This listing is sourced directly from DuBois Chemicals's careers page and normalized into a canonical job model.