Hinge Health
Project Manager, Growth Operations
San Francisco-HQ · Mid · Contract
Sponsorship not specifiedDetected 57 days ago
Data ScienceProject ManagementGrowth MarketingProcess ImprovementCommunication
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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About the role
- Growth Marketing Operations sits at the center of some of Hinge Health's most complex, cross-functional workflows.
- As new implementations and associated processes scale, we need a Project Manager who can bring structure to ambiguity, stabilize execution, and turn reactive coordination into more durable ways of working.
- Audit the current state of one or more complex marketing and operational workflows, including intake, handoffs, dependencies, approvals, decision points, and failure modes.
Responsibilities
- This role is best suited for a systems-minded operator who can coordinate work across business and technical teams, design clearer operating models, and improve how work moves from intake through launch and ongoing support.
- Build clear current-state process maps, identify where work gets stuck, and begin owning intake and traffic control so recurring work moves through a more reliable operating cadence.
- Build the practical infrastructure that helps these workflows run better, including documentation, dashboards, alerts, status visibility, and automation-ready processes.
- Partner with stakeholders to determine which steps should be standardized, automated, reassigned, simplified, or stopped entirely.
- Help build durable PMO mechanisms that improve planning, execution, and visibility across a portfolio of related workflows rather than only within individual projects.
Requirements
- Bachelor's degree in Business, Project Management, Communications, or a related field, or equivalent practical experience.
- 4+ years of project management, business operations, marketing operations, or similar cross-functional experience leading small to mid-sized projects.
- Experience leading cross-functional initiatives that require process mapping, stakeholder coordination, risk management, and operational execution.
- You are equally comfortable driving day-to-day execution and redesigning the system behind the work so it becomes more durable over time.
- You are effective at working across technical and non-technical teams, and you know how to connect the right people to the right problems without creating extra friction.
- You have strong judgment about when to introduce process, when to simplify, and when to use automation or AI-enabled tooling to reduce manual coordination and improve visibility.
- You are comfortable working in ambiguous environments where responsibilities, dependencies, and tooling may still be evolving.
- You can translate technical constraints and operational complexity into clear plans, risks, decisions, and stakeholder actions.
Nice to have
- Experience in growth marketing operations, lifecycle or enrollment marketing, implementation, commercial operations, or a similarly cross-functional operating environment.
- Experience designing or improving intake systems, RACI or ownership models, SLAs, launch-readiness processes, dashboards, alerts, and workflow documentation.
- Experience coordinating issue triage or operational troubleshooting across multiple stakeholder groups and systems.
- Experience working alongside technical, data, or engineering teams and translating upstream or downstream dependencies into actionable project plans.
- Familiarity with automation, AI-assisted operations, and workflow tooling used to reduce manual coordination and improve visibility.
- Experience supporting change management, process adoption, and operational scaling in a fast-moving environment.
- PMP, Six Sigma, or similar project management certification is preferred.
- The San Francisco office has a dog-friendly workplace program.
Benefits
- Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Manage your own learning and development.
- Grow with us through discounted company stock through our ESPP with easy payroll deductions.
- Hinge Health is an
- At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
- Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care.
- With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers.
Company info
- ABOUT HINGE HEALTH At Hinge Health, we're using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide.
Equal opportunity
- equal opportunity employer and prohibits discrimination and harassment of any kind.
- If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
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This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.