Hinghamsavings

Manager, Digital Deposit & Payment Operations

Hingham, MA

Sponsorship not specifiedDetected 19 days ago

Data AnalysisAuditingLeadershipCommunicationProblem SolvingInternal Audit

About the role

As the leader of the Digital Banking payments team, you will have full operational ownership of the bank's payments ecosystem.
You aren't just managing a department; you are scaling a critical business function.
Strategic Problem Solving: Serve as the dedicated point of contact escalation point for complex vendor and internal issues.

Independently lead and manage the team responsible for the full lifecycle of payment activities (Wires, ACH, Debit).
You own the accuracy, speed, and integrity of these channels, ensuring strict adherence to Regulation E, OFAC, NACHA, and Mastercard rules.
Build out and utilize data analytics and reporting insights to drive strategic business decisions and optimize operational processes.
The right candidate is a decisive leader who thrives on independence, transforms ambiguity into strategy, and possesses the technical experience to partner with executive leadership.
Operational Leadership: Independently lead and manage the team responsible for the full lifecycle of payment activities (Wires, ACH, Debit).
Product & Strategy Development: Build out and utilize data analytics and reporting insights to drive strategic business decisions and optimize operational processes.
Talent Development: Build and mentor a high-performing team.
Build and mentor a high-performing team.

Reporting to the Vice President of Digital Banking, you will function with a high degree of autonomy, serving as the primary architect for daily operations and the strategic lead for payment initiatives.
you are scaling a critical business function.
Substantial experience in a leadership capacity within Deposit Operations or Electronic Payments, with a proven track record of running independent, high-output teams.
Deep understanding of the regulatory landscape and the ability to prioritize tasks based on financial and regulatory exposure.
Strong ability to synthesize complex data into actionable strategies with an uncompromising attention to detail.

You will set the vision, establish clear performance benchmarks, and foster a culture of accountability and professional growth
Benefits As a family-run company, we offer an excellent benefits package.
Hingham is one of the most profitable banks in the country and our profit-sharing program offers all employees the opportunity to participate in this success.
401K Matching Health Benefits with Employer Contribution Life Insurance Paid Time Off Family Leave Short & Long Term Disability Wellness Benefits

This listing is sourced directly from Hinghamsavings's careers page and normalized into a canonical job model.