Kaiser Permanente
Operations Manager II - Population Management
Sacramento, CA, US · Mid
Sponsorship not specifiedDetected 1 day ago
Performance ManagementPatient CareCollaborationMentoring
About the role
- Assumes accountability for human resource management, including orientation, education, disciplinary procedures, and training and development.
- Ensures performance metrics used to monitor success align with strategic organizational initiatives.
- Oversees implementation, adapts, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends; shares best practices within and across teams.
Responsibilities
- Creates and advocates for developmental opportunities for others; builds collaborative, cross-functional relationships.
- Solicits and acts on performance feedback; works with leaders and employees to set goals and provide open feedback and coaching to drive performance improvement.
- Pursues professional growth; hires, trains, and develops talent for growth opportunities; strategically evaluates talent for succession planning; sets performance management guidelines and expectations across teams / units.
- Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope; encourages development and consideration of options in decision making; fosters access to stakeholders.
- Manages designated units or teams by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed; partners with key stakeholders and business leaders to ensure products and/or services meet requirements and expectations while aligning with departmental strategies.
- Aligns team efforts; builds accountability for and measuring progress in achieving results; assumes responsibility for decision making; fosters direct reports to resolve escalated issues as appropriate.
- Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams and units to operate in alignment with operational and business objectives.
- Manages ambulatory operations to optimize patient care and support organizational goals.
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This listing is sourced directly from Kaiser Permanente's careers page and normalized into a canonical job model.