Clarkson Eyecare
Front Office Specialist
Cary, NC · Junior
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About the role
- The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%).
- Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
- Occasional driving or climbing may also be necessary.
Responsibilities
- Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
- Double check insurance authorizations to ensure completion and build accurate flow sheets.
- Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
- This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Requirements
- Employees must be able to lift, carry, push, and pull items up to 25 lbs.
- Favorable result on background check as required by state
- Must be able to provide proof of identity and right to work in the United States
- High School Diploma or GED required
- Previous medical office experience preferred
- Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
- Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
- This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Nice to have
- previous optometry and/or ophthalmology experience strongly preferred.
Compensation
- Competitive Base Pay
Benefits
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- Paid Time Off (PTO) and Paid Holidays
- Paid Maternity Leave
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Equal opportunity
- EyeCare Partners is an equal opportunity/affirmative action employer.
This listing is sourced directly from Clarkson Eyecare's careers page and normalized into a canonical job model.