Reindeer AI
Strategic Account Manager (New York)
New York
Sponsorship not specified$220k-$290kDetected 86 days ago
Agentic AIA/B TestingAccount ManagementNegotiationForecastingSupply ChainCustomer SuccessLeadershipCommunicationCollaboration
About the role
- We work with leading global companies to identify high-value workflows, deploy AI agents into real business environments, and help organizations move from experimentation to measurable enterprise impact.
- We believe AI adoption inside the enterprise isn't just a technology challenge.
- It requires business context, workflow understanding, change management, trust, ownership, and a clear path to value.
Responsibilities
- Own a portfolio of enterprise accounts with full responsibility for revenue retention and expansion
- Build and execute multi-year account plans aligned to customer objectives and company growth targets
- Lead QBRs and executive engagements to align on customer business outcomes and value
- Develop deep understanding of customer operations and identify AI-driven impact opportunities to streamline and transform their business
- Drive expansion, cross-sell and upsell opportunities within existing accounts, across different departments and stakeholders
- Drive cross-sell and upsell with strong ROI positioning
- Lead complex negotiations and deal execution
- Build internal champions and multi-thread relationships
- Own the full renewal cycle including forecasting and close
- Identify churn risks early and drive mitigation plans
Requirements
- 5-8+ years in Account Management, Customer Success, or Sales in enterprise SaaS
- Proven quota carrier with clear retention and expansion ownership
- Experience managing complex enterprise accounts and multi-stakeholder relationships
Nice to have
- Experience in an early-stage or founding role
- Specific experience with enterprise platforms or workflow automation
- Domain expertise in Financial Services or Supply Chain industries
Compensation
- The expected salary for this role is $220,000 to $290,000 OTE.
- This is a good-faith estimate but does not include equity or other forms of compensation.
- Pay will be based on experience level, but those outside the salary band are welcome to apply.
Company info
- Advice your enterprise customers on AI initiatives, and business use-cases to use AI agents in their organization to achieve their business goals
- Act as the primary point of contact and trusted advisor for your customers
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This listing is sourced directly from Reindeer AI's careers page and normalized into a canonical job model.