Grubhub Holdings Inc.
Account Manager, SMB - Portland - Bilingual Preferred
Remote - Oregon Tier 2 · Mid
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About the role
- There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in.
- Join our team, based out of New York City and Chicago, and help us give our diners the exceptional value they deserve.
- About The Opportunity As an Account Manager in the SMB Merchant Network, you'll oversee a restaurant portfolio, optimizing their Grubhub account, enhancing menu pages, and boosting conversion.
Responsibilities
- Conduct regular check-ins with restaurant partners to gather feedback, assess satisfaction levels, and identify areas for improvement.
- Maintain accurate and up-to-date records of client interactions, including notes on discussions, action items, and follow-up tasks.
Requirements
- Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices.
- Candidate must be in the Portland, OR Area
- Bachelor's Degree or equivalent years of experience and High School degree/GED required
- Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus.
- Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred.
Compensation
- For this role, we offer uncapped commission with a base salary range as outlined below.
Benefits
- The benefits applicable to this role include a competitive compensation package with equity and a 401(k).
- To learn more about benefits for this role, visit our Careers page here.
- At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion.
Company info
- About Grubhub At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment.
- We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.
- We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs.
- As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
Equal opportunity
- If you need an accommodation during the interview process, please let your recruiter know.
This listing is sourced directly from Grubhub Holdings Inc.'s careers page and normalized into a canonical job model.