Ipsen
CRM Platform Owner & Enterprise Architecture Lead
Cambridge (US)
Sponsorship not specified$145k-$210kDetected 30 days ago
Data StructuresRoadmappingStakeholder ManagementHubSpotSalesforceCRMSalesAccount ManagementSAPERPCustomer SupportSASResearchLeadershipCommunicationCollaboration
About the role
- Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
- Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries.
- At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success.
Responsibilities
- We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact.
- Ability to manage multiple enhancements, integrations, and competing priorities
Requirements
- Proficiency in Salesforce, Microsoft Dynamics, or an equivalent enterprise CRM platform.
- Strong understanding of CRM configuration, automation, workflows, integration frameworks, and data models.
- Familiarity with ERP (e.g., SAP, Oracle), OMS, Marketing technology stacks, and analytics tools.
- Overall 10+ years of experience in a related field, as CRM leadership, enterprise platforms or commercial systems.
Compensation
- The annual base salary range for this position is $145,000 - $210,000.
Benefits
- Background in beauty, aesthetics, med‑spa, consumer health, pharma, wellness, or a regulated commercial environment preferred.
Company info
- Ipsen Pharma (SAS)
- About Ipsen:
- Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience.
- Join us on our journey towards sustainable growth, creating real impact on patients and society!
- For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
- Job Description:
- Be global owner of Ipsen's enterprise CRM ecosystem for the Aesthetics (AX) business.
- This senior leadership role is responsible for defining the multi-year CRM strategy, ensuring platform scalability, leading integrations across the commercial technology landscape and enabling excellence across Sales, Service, Marketing and Field operations.
- This role serves as the executive integrator across Commercial, IT, Data/Analytics and external partners, ensuring that CRM capabilities, data flows, and interfaces operate seamlessly across the broader commercial ecosystem.
- This leadership role will champion adoption, drive data insights, maintain compliance and ensure the CRM platform becomes a strategic enabler of growth and customer engagement.
This listing is sourced directly from Ipsen's careers page and normalized into a canonical job model.