Klaviyo

Sr. Director, HR Business Partner — R&D

Boston, MA · Director

Sponsorship not specified$15k-$20kDetected 22 days ago

Data ScienceProcess ImprovementPerformance ManagementOnboardingCustomer SuccessLeadershipMentoring

About the role

If you're a close but not exact match with the description, we hope you'll still consider applying.
Want to learn more about life at Klaviyo?
Our R&D organization is at the center of that transformation.

Partner at the top.
You'll help them think through the hardest people questions: how to structure growing teams, where talent risk is hiding, and when a leadership problem is actually an org design problem (or vice versa).
You'll partner with leaders and teams to navigate what that actually means: redesigning roles, rethinking team structures, and building the skills that let people work alongside AI rather than behind it.
Drive talent strategy, not just talent process.
Lead and develop an HRBP team.
You'll build and coach a team of HRBPs supporting R&D - setting a high bar, modeling what great HRBP work looks like, and creating the conditions for them to do their best work.
You'll translate business priorities into people strategies - org design, succession planning, hiring strategy, and leadership development - that hold up as the company scales.
Org design, succession, and talent decisions are grounded in data and built around a clear point of view.
Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

15-20+ years of HRBP or related HR experience, with meaningful time supporting R&D, Engineering, or Product organizations in high-growth tech.
A proven track record partnering with senior leaders, including the C-suite, on high-stakes decisions with wide and long-ranging impact.
Experience guiding organizations through real change - not just process improvement, but structural and strategic transformation.
Non-Negotiables:
5+ years leading and developing HR teams - you know what great coaching looks like, and you practice it.
Deep expertise on org design, performance management, and leadership development - and the data literacy to back them up.
The judgment to know when to push back and when to get out of the way.
Strong signals:
You've been inside a company during a major strategic pivot - and you helped shape how the people side of that went.
You've worked in an environment where AI is changing the nature of the work itself, not just the tools used to do it.
You operate with urgency. You don't need consensus to move.
You're comfortable in ambiguity and know how to create clarity for the people around you without pretending certainty you don't have.
Massachusetts Applicants:

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events.
Travel is coordinated in advance.
We're Klaviyo (pronounced clay-vee-oh).
We empower creators to own their destiny by making first-party data accessible and actionable like never before.
We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond.
To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers.
Our salary range reflects the cost of labor across various U.S. geographic markets.

If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.

We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability

This listing is sourced directly from Klaviyo's careers page and normalized into a canonical job model.