Adform
Account Director
New York, US · Director
Sponsorship not specified$120k-$140kDetected 15 days ago
Stakeholder ManagementSalesforceCRMCustomer SuccessLeadership
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33Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
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About the role
- This role combines strategic account leadership with deep technical expertise, acting as a trusted advisor to both business and technical stakeholders.
- We hope you are ready to change the game!
- Proactively identify customer needs and shape solutions by aligning Adform's capabilities with customer objectives and long-term strategy.
Responsibilities
- The role partners closely with clients and internal Adform teams to deliver customer outcomes, drive innovation, and strengthen long-term commercial success.
- Understand your customers' business priorities, technical requirements, and decision-making processes, positioning Adform as their strategic partner.
- Drive customer success by retaining and growing relationships, increasing product adoption, and identifying commercial expansion opportunities.
- Manage the entire customer lifecycle, coordinating the right Adform resources to ensure customer success and satisfaction.
- Partner closely with Customer Success, Product, Operations, Support, and Commercial teams to deliver customer outcomes and resolve complex challenges.
- Focus on Client Value, Behave with Decency, Take Ownership, Care, Collaborate as a
Requirements
- Strong understanding of LATAM market dynamics, particularly Brazil, including key agencies, media industry stakeholders, and AdTech players.
Compensation
- $120k-$140k
Benefits
- Identify risks related to customer health, platform utilization, or business objectives and proactively drive mitigation plans.
Company info
- About the Role and Team We are seeking an Account Director to join our Revenue & Operations team in United States, New York.
- In this role, you will report to the Senior Director, Customer Success and be responsible for maximizing the value, adoption, retention, and growth of some of our most strategic enterprise customers in the Americas.
- Act as a trusted advisor to business and technical stakeholders, helping customers maximize the value of Adform's solutions.
- Team We are seeking an Account Director to join our Revenue & Operations team in United States, New York.
- Significant experience managing strategic enterprise customers within AdTech, SaaS, digital advertising, or related technology environments.
- Ability to set clear goals with customers and leadership, align them with strategic objectives, and proactively solve complex business challenges.
This listing is sourced directly from Adform's careers page and normalized into a canonical job model.