Jobgether
Director, Account Management
US · Director
Sponsorship not specified$125k-$160kDetected 1 day ago
ComplianceAccount ManagementNegotiationForecastingPerformance ManagementClinical TrialsClinical ResearchResearchLeadershipCommunicationMentoringAdaptability
About the role
- This leadership role offers the opportunity to shape long-term client success while driving growth across a portfolio of strategic pharmaceutical and clinical research accounts.
- Working in a collaborative, fast-paced environment, you will influence business strategy, strengthen customer relationships, and represent client needs across cross-functional teams.
- Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Responsibilities
- Lead, mentor, and develop a team of Account Managers by setting clear objectives, providing ongoing coaching, conducting performance reviews, and fostering professional growth.
- Own portfolio renewal performance by identifying retention risks early and collaborating across teams to maximize customer satisfaction and long-term partnerships.
- Drive revenue growth through upselling and cross-selling initiatives within existing client accounts while managing contract renewals and commercial negotiations.
- Partner closely with sales, implementation, product, legal, finance, and delivery teams to ensure successful onboarding and exceptional customer experiences.
Requirements
- Bachelor's degree or equivalent professional experience.
- At least 5 years of experience in account management, client success, or relationship management serving pharmaceutical companies, biotechnology organizations, CROs, or related life sciences sectors.
- Proven ability to achieve or exceed client retention, renewal, and revenue growth objectives within the clinical research or life sciences industry.
- Strong understanding of the clinical trial ecosystem, customer challenges, and industry landscape.
Compensation
- Competitive annual salary ranging from $125,000 to $160,000.
Benefits
- Unlimited Paid Time Off (PTO).
- Comprehensive health insurance coverage.
- 401(k) retirement plan with company matching contributions.
- Build and maintain strategic account plans that identify client health metrics, growth opportunities, and proactive risk mitigation strategies.
Company info
- We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
- The final decision and next steps (interviews, assessments) are managed by their internal team.
- We appreciate your interest and wish you the best!
- Why Apply Through Jobgether?
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This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.