Zocdoc
Client Success Manager, Enterprise Sales
New York, NY · Mid
Sponsorship not specified$85k-$115kDetected 1 day ago
SalesAccount ManagementCustomer SuccessCommunicationMentoring
Stay score
odds of building a lasting career here
50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We're here to give power to the patient.
- For nearly 20 years, we've built the leading healthcare marketplace - helping tens of millions of people find and book the care they need.
- We want to make sure all of those doors open when patients are knocking.
Compensation
- Salary ranges are determined through alignment with market data.
Benefits
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Flexible, hybrid work environment at our convenient Soho location
Company info
- Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need.
- Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online.
- Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience.
- Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values.
- Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish.
- Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve.
- In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.
- We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment.
- You call again.
- In every other part of your life, you book in seconds.
- In healthcare, you're blocked.
- Now, we're going further: building our infrastructure beyond Zocdoc's marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
- Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting.
- We don't want to own the front door to care; there isn't one.
- Fixing healthcare starts with fixing access to it.
- And we're still just getting started.
- Your Impact on our Mission
- Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc and play a critical role in advancing some of our most important customer relationships.
- In this role, you will own the day-to-day success of a portfolio of complex healthcare organizations, serving as a trusted advisor while balancing strategic partnership, commercial outcomes, and operational execution.
- You are a value-added consultant, tasked with delivering well-timed, data-driven insights leading to successful outcomes for your customers.
- Our ECSMs don't shy away from challenging conversations - they champion new ideas, inspire innovation, and appropriately challenge the status quo, all in the name of driving Zocdoc's most important partnerships forward into the future.
- You'll enjoy this role if you are…
- Commercially minded. You understand your customers' businesses, identify opportunities to create greater value, and are comfortable influencing customers toward actions that drive stronger outcomes
- Excellent at prioritization. You can manage a high volume of competing priorities and make thoughtful decisions about where your time and attention will have the greatest business impact
- Comfortable operating at scale. You know how to deliver a strong customer experience across a large and varied portfolio without treating every account or request the same
- Intellectually curious. You dig into data, ask thoughtful questions, and look for patterns that can help your customers and Zocdoc operate more effectively
- A courageous communicator.
Visa & Work Authorization
- hnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by
This listing is sourced directly from Zocdoc's careers page and normalized into a canonical job model.