Visalaw AI
Associate Software Developer
Memphis, Tennessee, United States
Sponsorship not specifiedDetected 19 days ago
JavaScriptTypeScriptReactNext.jsCode ReviewGitSQLPostgreSQLMongoDBAWSCI/CDLLMsCustomer SupportResearchCommunicationPlain Language
About the role
- If you're curious, enjoy debugging, and like seeing the direct impact of your work, we'd love to meet you.
Responsibilities
- Implement small-to-medium features and bug fixes across the frontend (Next.js) and backend (NestJS), under code review from senior engineers.
- Triage and resolve escalated customer support issues that require code-level investigation, not just first-line troubleshooting.
- Write and maintain tests for the code you ship.
- Maintain internal support and engineering documentation as you learn the product.
- Identify patterns in support tickets that point to recurring bugs or product gaps, and turn them into engineering tickets.
- You'll spend your time developing new features, fixing bugs, and working closely with our Support and Engineering teams to investigate technical issues, identify root causes, and improve the customer experience.
- Exposure to MongoDB or other document databases.
- Prior experience in a technical support, QA, or help-desk role alongside development work.
Requirements
- 1-2 years of professional software development experience.
- Working proficiency in JavaScript/TypeScript, with some exposure to React or Next.js.
- Nice-to-Haves Direct experience with Next.js and NestJS specifically.
- Familiarity with AWS (ECS, CodeBuild/CodeDeploy) or CI/CD pipelines.
- Experience with SaaS products in a legal, compliance, or document-heavy domain.
- This is an ideal opportunity for someone with 1-2 years of professional software development experience who wants to continue growing as an engineer while gaining exposure to real-world product challenges.
Benefits
- Competitive salary Employer-sponsored health insurance Voluntary dental and vision 401(k) retirement plan Flexible PTO Remote work flexibility
Company info
- Communicate technical findings clearly to customers in plain language when a support issue needs it.
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This listing is sourced directly from Visalaw AI's careers page and normalized into a canonical job model.