Club Monaco
Store Manager Chinook Centre
Calgary, AB · Staff+
Sponsorship not specifiedDetected 190 days ago
ExcelInventory ManagementCustomer SupportLeadershipCommunicationTime ManagementOrganizational SkillsMicrosoft Office
About the role
- The Store Manager contributes to the successful financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent.
- The store manager is responsible for the overall results of a single store location.
Responsibilities
- Deliver continuous performance feedback and necessary training to store management and sales associates to assist them in meeting their current and future position requirements
- Drive employee engagement through consistent recognition and providing training to improve on performance
- Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development
- Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed
- Contribute to long term growth by minimizing turnover, recruiting high level candidates as needed, & maintaining and developing a store team of managers and service associates able to meet service and sales goals
- Schedule and facilitate training sessions where needed to develop individual and overall team skills and abilities
- Lead new hire on-boarding and training
- Train and support store team in the planning and supervision of store flips and regular merchandising needs
- Provide necessary feedback to the corporate office and field visual teams to drive the business through visual merchandising opportunities
Requirements
- Must be able to work shift standing and walking and able to lift approx.
Skills
- Requires 3+ years store management experience
- Computer proficiency with MS Office; Outlook, Excel, Word
- Excellent interpersonal skills supporting a team environment
- Excellent English communication - verbal and written
- Excellent time management/project skills
- Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
Benefits
- Innovative and entrepreneurial mindset to utilize all tools/support available within framework of business and develop creative approaches to drive topline results
- Monitor sales floor and zone coverage to drive sales and maintain customer focus
Apply directly at Club Monaco →Create a free account for alerts like thisView Club Monaco immigration profile
This listing is sourced directly from Club Monaco's careers page and normalized into a canonical job model.