Indie Campers

RV Rental Branch Manager

Las Vegas, Nevada, United States

Sponsorship not specified$70k-$80kDetected 33 days ago

LogisticsCustomer SupportMentoring

About the role

This role is 70-80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness.

Maintain complete accuracy of fleet status and readiness in the operational systems

Track daily KPIs;
Promote ancillary products through value-based selling;
Conduct basic RV/van checks (battery, water systems, gas, lights, tyres);
Promptly escalate complex technical or mechanical problems to regional servicing teams;
Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires;
Oversee the preparation and presentation of RVs for sales appointments;
Able to lift or move light-to-moderate items (10-15 kg) and able to stand, walk, and move across the depot for long periods;
Comfortable working indoors and outdoors in varying weather conditions;

Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs

Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience.
As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.
The Role
The City Lead oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support).
Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide.
With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.
Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending.

This listing is sourced directly from Indie Campers's careers page and normalized into a canonical job model.