Real Chemistry
Director, Client Services
Remote - USA · Director
Sponsorship not specified$105k-$155kDetected 1 day ago
CRMPerformance MarketingForecastingResearchLeadershipCommunicationProblem SolvingWriting
> stay_score
odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Thin sponsorship signal and lottery-bound (~45% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality.
- As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
- Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Responsibilities
- Serve as the main Real Chemistry point of contact for client omnichannel strategy and operations teams, developing meaningful and productive relationships that align strategic recommendations and deliverables to client imperatives and expectations.
- Own the full customer experience across disciplines, orchestrating strategy, creative, media, CRM, analytics, martech, and omnichannel partners to deliver integrated client solutions.
- Initiate ongoing client communication to manage incoming requests, align expectations, anticipate risks, confirm staffing needs, and provide strategic counsel across workstreams.
- Partner with clients and internal leads to develop integrated plans that address business and marketing challenges while advancing broader omnichannel strategy.
- Partner in developing scopes of work and change orders, ensuring integrated plans, dependencies, deliverables, timelines, and commercial assumptions are clearly captured.
- Create thoughtful, clear, concise materials such as POVs, business-objective summaries, strategic plans, recommendations, and client-ready decks.
- Identify, frame, and advance needs or opportunities related to advanced analytics, research, segmentation, lead scoring, data workflows, and omnichannel measurement.
- Leverage analytics, research, media, CRM, strategy, technology, and creative teams to deliver integrated recommendations and executional excellence.
- Maintain strong working knowledge of paid media platforms, advertising processes, campaign data, and reporting inputs used to support and measure performance.
- Manage financial aspects of the account, including burn versus forecast, invoice submission and tracking, fee forecast versus actuals, and proactive direction to avoid overburn.
Requirements
- You have 4+ years of active management of performance marketing or advertising-driven client activities across platforms such as websites, display, video, social, and search.
- You bring solid knowledge of omnichannel strategy, analytics inputs, and performance measurement processes.
Compensation
- $105,000 - $155, 000
- This is the pay range the Company believes it will pay for this position at the time of this posting.
- Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location.
- The Company reserves the right to modify this pay range at any time.
Benefits
- Understand and champion Real Chemistry capabilities across healthcare, digital, communications, data, analytics, media, CRM, and technology to identify growth opportunities for clients.
Company info
- Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues.
- Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile <a href="https://nam11.safelinks.protection.out
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This listing is sourced directly from Real Chemistry's careers page and normalized into a canonical job model.