Farm Bureau Financial Services

Claims Examiner

West Des Moines, IA, US · Full-time

Work authorization requiredDetected 10 days ago

ExcelCustomer SupportLeadershipCommunicationProblem SolvingAdaptabilityMicrosoft Office

About the role

Are you a flexible team player, a hard worker and a quick learner looking for a new opportunity where each day is different?
If so, this could be a great opportunity for you!

As a Claims Examiner, you will be responsible for reviewing files to gather current beneficiary information and other necessary documents needed to process the claim, and then process the claim according to system guidelines, contract language and state statutes.
This will include reviewing policy contracts, Trusts, Power of Attorney documents, Wills, and various legal documents.

Do you have past life and annuity experience and a strong customer service mindset?
What It Takes to Join Our Team: Previous claims experience required.
Must have strong analytical and problem-solving skills.
Strong computer skills are required to quickly learn our multiple systems.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.

Knowledge of annuities and IRS tax law as they apply to the claims process is preferred.

You'll hear about career development and educational opportunities.
We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options.
We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun.
If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!
No two days are the same, so it's important to be adaptable and flexible as you will have other duties as assigned.
Previous life insurance and/or annuity experience preferred.
Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement.

At Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected.
We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take.
We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
You will have a strong focus on customer service, as you will be responsible for promptly and efficiently answering questions from our customers, as well as following up on outstanding issues.
Experience in delivering exceptional customer service.
Knowledge of Microsoft Office products (Outlook, Word, Excel, PowerPoint).
Excellent organizational, interpersonal, written, and verbal communication skills.

At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.

This listing is sourced directly from Farm Bureau Financial Services's careers page and normalized into a canonical job model.