Kanadeviainova

WtX Technical Support Specialist

Burrillville, RI, United States · Contract

Sponsorship not specifiedDetected 160 days ago
Account ManagementLogisticsProcurementERPCustomer SupportResearchLeadershipCommunicationCollaborationAdaptability

About the role

  • Company Description Kanadevia Inova (KVI) is a global market leader in energy from waste (EfW) and renewable gas.
  • KVI acts as an engineering, procurement and construction contractor and project developer, delivering complete turnkey plants and system solutions for thermal and biological EfW recovery.
  • The specialist contributes from the tendering phase through to project execution, providing continuity, technical leadership, and risk mitigation for high-value work scopes.

Responsibilities

  • KVI's Service Group combines its own research and development with comprehensive manufacturing and erection capabilities to support our clients throughout the entire life cycle of their plant.
  • The Project Technical Support Specialist is a technical expert responsible for defining and delivering tailored technical solutions for complex challenges within service projects- mostly Categories 4 (mechanical retrofit projects) and 5 (MRO services) service works, and occasionally supporting Category 3 (retrofit projects) - KVI´s categories.
  • Acting as a key interface between design, procurement, manufacturing, and site teams, this role ensures that solutions are technically sound, feasible for site implementation, and optimized for cost, quality, and schedule.
  • In cooperation with the Technical Equipment Specialists, Account Management and Site Managers the Technical Support Specialist coordinates the service project according to contract and customer requirements.
  • Collaborate with internal experts (design offices, field service, technical services) to validate technical assumptions and refine designs.
  • Estimate the full cost of the solution (design, manufacturing, logistics, installation, lifting, etc.) during the tender phase.
  • Identify and engage suitable suppliers and manufacturing partners (internal/external), based on technical and economic performance.
  • Lead the technical deployment of the solution post-order, ensuring consistency with the defined scope and customer requirements.
  • Coordinate design deliverables with internal design offices and follow up on schedule and quality of outputs.
  • Personal development opportunities through own Inova Academy

Requirements

  • Master's degree in mechanical or industrial engineering or equivalent qualification
  • 5+ years of experience in a similar role, involving the design, manufacturing, and management of complex mechanical parts.
  • Experience in quality assurance (QA/QC) and compliance with manufacturing processes.
  • Experience in working in a matrix organization.
  • Proficiency in MS Office and ERP systems for project and production management.
  • Strong communication skills, with the ability to interact with project managers, site supervisors, clients, and subcontractors.
  • Ability to handle multiple tasks simultaneously, ensuring accuracy in documentation and process tracking.

Nice to have

  • Fluent in the local language and English, another language is a plus.

Benefits

  • Ensure strict adherence to QHSE (Quality, Health, Safety, and Environment) standards, internal policies, and external regulations.
  • Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.

Equal opportunity

  • Employer, all applicants will be considered for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation or status with regard to public assistance.
  • Note: This job description is not intended to fully and completely describe all duties of the position.
  • Other duties not specifically described herein may be required from time-to-time or as required.
  • For HR agencies: Please note that we do not accept applications coming from agencies.
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