Equifax
Credit Investigator - Junior
USA - Iowa - West Des Moines · Junior · Full-time
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Green-card filing pattern in this occupation
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Files H-1B transfers
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About the role
- Equifax is where you can power your possible.
- As a Junior Credit Investigator at Equifax, you will be responsible for resolving customer requests and being the key point of contact between the client and consumer.
Responsibilities
- You will Perform credit-based research tasks ranging from the navigation of automated systems, conducting online research, and performing conference calls between consumers and creditors
- You will perform clerical, phone, operational or manual work
- You will validate/complete and document requested data through phone, fax or email contact
- Perform document review and audit
- Identify and troubleshoot issues within own scope of work
Nice to have
- Call center experience preferred
- Credit Experience/knowledge preferred
Skills
- Individual contributors with complete investigations and issue updated or corrected reports to clients.
Compensation
- We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Benefits
- We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Company info
- The Credit Investigator position is responsible for acting as a liaison between the client, consumer, and Equifax by resolving customers' requests.
- What could set you apart
This listing is sourced directly from Equifax's careers page and normalized into a canonical job model.