Crafty
Barista
Chicago, IL
Sponsorship not specifiedDetected 21 days ago
RecruitingCustomer SupportCollaborationProblem Solving
About the role
- This role is perfect for someone who is client-obsessed, reliable, and thrives in both team-oriented and autonomous settings.
- You'll be responsible for preparing handcrafted beverages, managing inventory, and adapting to dynamic service needs.
- If you're passionate about coffee, hospitality, and working in a fast-paced, high-energy environment, we want to hear from you!
Responsibilities
- The Barista will maintain a QC Evaluation score of 98% or above, as measured by the monthly QC scorecard reviewed monthly, to ensure beverage quality and client experience standards are met.
- Chicago, IL Crafty is seeking an experienced Barista to craft high-quality drinks and deliver exceptional hospitality in one of our client cafes.
- Recognizes when to independently handle operational challenges and when to loop in the Senior Barista for guidance, escalations, or quality support - keeping service running smoothly and standards high.
Requirements
- 1+ years of experience in a third wave cafe 2+ years of experience with a manual espresso machine Morning person: shifts can start as early as 6am!
- Your Proficiencies Full espresso bar execution on a manual machine Ability to frequently lift up to 25+ lbs, working on your feet, and frequent bending Customer service & hospitality Don't meet all of the qualifications?
- Required Attributes Attentive to Detail Takes pride in precision, from dialing in espresso shots to ensuring latte art consistency.
- Required Experience 1+ years of experience in a third wave cafe 2+ years of experience with a manual espresso machine
Benefits
- We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave.
- Keeps a sharp eye on cleanliness, presentation, and adherence to health and safety regulations, ensuring every aspect of the cafe is polished and inviting.
Company info
- Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform.
- Founded in 2015, our mission is to help companies craft better workplaces.
- From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity.
- Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.
- Our commitment to crafting better workplaces starts from within.
- We are a team of passionate, resourceful, and hard-working trailblazers who love what we do.
- Our expertise spans technology, food and beverage operations, client success, fulfillment and more.
- At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of.
- And of course, the snacks are the cherry on top!
- The Role: Chicago, IL Crafty is seeking an experienced Barista to craft high-quality drinks and deliver exceptional hospitality in one of our client cafes.
- As the face of our Cafe Program, you'll create a welcoming environment, ensuring seamless operations while balancing speed, precision, and attention to detail.
- Every drink meets Crafty's quality standards, maintaining a well-stocked, organized workspace.
- Proactively monitors inventory levels, ensuring syrups, milk alternatives, and coffee beans are always available to meet client demand.
- Client Obsessed Creates a warm and welcoming atmosphere, engaging with clients to learn their names and preferences and providing personalized service that ensures every interaction leaves a positive impression.
- Actively seeks feedback and adapts to evolving client needs, going above and beyond to enhance the cafe experience.
- Makes thoughtful recommendations that make the cafe experience feel accessible and enjoyable for every client, from coffee newcomers to seasoned enthusiasts.
- Reliable Shows up on time, prepared, and ready to work.
- Takes ownership of responsibilities, whether opening or closing the cafe, maintaining equipment, or supporting teammates during busy rushes.
- Fosters trust with both clients and coworkers by consistently delivering high-quality service and maintaining professionalism under pressure.
- Resilient Thrives in a fast-paced environment, handling lines and custom orders with efficiency and grace.
- Maintains a positive attitude, even during peak hours, ensuring both clients and teammates feel supported and energized.
- Operationally Sound Executes cafe operations with efficiency, following best practices for espresso extraction, milk steaming, and beverage presentation.
- Quickly adapts to last-minute menu changes, equipment issues, or unexpected rushes, problem-solving on the spot to keep service running smoothly.
- Collaborative Actively supports teammates, stepping in to help with tasks like restocking, dishwashing, or assisting with inventory when needed.
- Embraces a team-first mindset, understanding that shared success leads to the best possible client and team experience.
This listing is sourced directly from Crafty's careers page and normalized into a canonical job model.