toolbx
Director of Product, AI (Remote Canada or US)
Toronto, Ontario, Canada · Director · Contract
Sponsorship not specifiedDetected 16 days ago
RailsAgentic AIProduct ManagementProduct StrategyERPCustomer SuccessAR/VRLeadership
About the role
- You'll also be the person running discovery calls with dealers, prototyping solutions, and going deep on a thorny integration problem when the situation calls for it.
- This is a player-coach role with a builder's mindset.
- We have no need for a professional manager.
Responsibilities
- You'll own the roadmap, the execution, and the outcomes.
- But you won't do it all manually, you'll design the system that gets it done, using AI agents and automation alongside your team to maximize output.
- You'll report directly to the VP, Strategy & Partnerships and manage a small product team, working alongside a tight-knit cross-functional group spanning engineering, customer success, design, and commercial.
- Define and drive the roadmap across Toolbx's core platform, ordering, payments, catalog, integrations, and AI capabilities.
- Lead discovery, prototype solutions, and ship features from concept to launch.
- You also know which parts of the product development cycle can be automated and you build those systems.
- Own the product surface for Toolbx's AI-powered ordering automation (AIOA).
- You'll own the platform to ERP integration strategy across our dealer ecosystem.
- Manage and develop a team of 2-3 PMs, from near-peer senior level Group Product Managers to early career Associate Product Managers.
Requirements
- 8+ years in product management, with meaningful time in complex B2B SaaS or vertical software platforms
- 3+ years managing PMs, you've grown people, not just shipped features
- A track record of owning outcomes, not just outputs.
- You can point to metrics that moved because of decisions you made
- Hands-on with AI product development, you know what's real, what's hype, and how to ship AI features that earn user trust over time
Nice to have
- You'll learn it either way, but fluency is a head start
- Vertical SaaS or industry cloud background, you've built for a buyer who lived in spreadsheets and phone calls before using your product
- Experience at a company undergoing AI transformation you've navigated the shift from traditional to AI-native product development and can bring that playbook to accelerate our engineering and product velocity.
Company info
- Toolbx is a fully remote team building an AI-native platform for an industry most SaaS companies have ignored.
- We move fast and we're deliberate about it, documentation matters, async is default, and we hire people who can own things without waiting to be told.
- If you want to build the product operating system for the next generation of LBM technology, we'd like to talk.
- Your team looks to you to model what great product work looks like in an AI-native company.
- Travelling to meet customers face to face is expected.
This listing is sourced directly from toolbx's careers page and normalized into a canonical job model.