Arctiq
Night Shift Network Operations Centre (NOC) Analyst
Duluth, Georgia
No sponsorshipDetected 13 days ago
AzureCloud PlatformsCybersecurityNetwork SecurityIncident ResponseJiraConfluenceNetwork MonitoringCommunication
About the role
- We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model.
- Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve.
- Do you have an analytical and flexible mindset, a to seek out and solve complex network and infrastructure problems?
Responsibilities
- Document and maintain an accurate record of all network incidents, events, and alerts.
- Maintain a high level of awareness of current and emerging network technologies and infrastructure trends.
- Collaborate with other teams and departments within the organization to resolve network incidents.
- Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
Requirements
- Individuals will be required to submit to a background examination.
- Experience functioning in diverse workgroups.
- Experience working with a network monitoring platform (e.g. SolarWinds, PRTG, Nagios, or similar).
- Experience with infrastructure, security, and cloud platforms including Jira, Confluence, Fortinet/FortiGate, SentinelOne, Microsoft Azure, VMware vSphere, Windows Server, and Microsoft 365.
- Candidates must be legally authorized to work in the country where they reside.
- 2+ years in a network operations, IT infrastructure, or IT support role with significant network responsibilities.
- Experience administering and supporting enterprise backup and recovery platforms, including Commvault, Cohesity, Zerto, and Cloudian, with responsibilities for backup monitoring, data restoration, replication management, policy administration, and troubleshooting.
- Demonstrated expertise in one or more of the following domains: Network Operations, Infrastructure Monitoring, Incident Response and Analysis, IT Systems and Operations, Network Security, Systems and Applications Support, or Performance Management.
- Excellent oral and written communication skills.
- Demonstrated ability in effective communication and collaborating in a high-performance team environment.
- Demonstrated commitment to customer service.
- Remote candidates across North America will be considered, with preference given to candidates in or near one of our hub locations:
- Duluth, Georgia, USA
- Candidates must be legally authorized to work in the country where they reside. Arctiq does not sponsor work Visas at this time.
Visa & Work Authorization
- Candidates must be legally authorized to work in the country where they reside.
This listing is sourced directly from Arctiq's careers page and normalized into a canonical job model.