Grovergaming
Relationship Manager
South Bend, IN
Sponsorship not specifiedDetected 30 days ago
Account ManagementCustomer SuccessCommunicationProblem SolvingAdaptability
About the role
- Grover Gaming, now proudly a part of Light & Wonder, is a leading force in the charitable gaming industry.
- We are seeking a highly motivated and customer-focused Relationship Manager to join our growing team.
- This role requires daily travel within a designated territory.
Responsibilities
- Customer Retention: Proactively identify and address client concerns, ensuring partner satisfaction and loyalty.
- Flexibility: Work a non-traditional schedule when necessary, including some nights and weekends, to support partner events or urgent service needs.
- Competitive Awareness: Stay informed about industry trends, competitor activity, and partner challenges to help maintain our position as the industry leader.
Requirements
- Bachelor's Degree
Nice to have
- 3+ years in account management, customer success, or relationship-focused roles (gaming or technology industry a plus)
Compensation
- The position provides a base salary plus monthly bonus potential, company vehicle, gas card, credit card, and phone.
Benefits
- The position provides a base salary plus monthly bonus potential, company vehicle, gas card, credit card, and phone.
- Training & Support: Provide guidance and education to partners on products, system updates, and operational best practices.
Company info
- Product Expertise: Maintain a thorough understanding of our games, systems, and promotions to help customers maximize their revenue and player engagement.
- Passion for helping customers succeed
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This listing is sourced directly from Grovergaming's careers page and normalized into a canonical job model.