Mass General Brigham
Patient Service Coordinator III
Boston-MA · Mid
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About the role
- Assist callers with routine inquiries and triage matters appropriately.
- Acts as "Super User" for scheduling, registration and billing systems.
- Provides assistance and training to others in these areas.
Responsibilities
- Summary Performs administrative functions to support smooth and efficient clinical service and practice operations.
- Make patient appointments and maintain appointment records.
- As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.
- Job Summary Summary Performs administrative functions to support smooth and efficient clinical service and practice operations.
- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Requirements
- Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
Compensation
- however, it does not encompass all elements contributing to your total compensation package.
Benefits
- We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
- Process patient billing forms and scan documents to patient medical record (EPIC).
- Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree?
- We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Company info
- Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
- Come be a part of the world's most powerful force in medicine, where every role is important in changing lives.
- Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.
Equal opportunity
- EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer.
This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.