CrowdStrike, Inc.
Sr. Software Engineer, MarTech (Remote)
USA - Remote · Senior
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About the role
- Software Engineer - MarTech to join our fast-growing Marketing IT team.
- This role also entails platform engineering work.
- You will also train and enable Marketing and IT team members to adopt AI effectively and responsibly.
Responsibilities
- AI & Applied ML Use Case Discovery: Partner with Marketing teams to identify, prioritize, and scope AI opportunities, with success metrics tied to business outcomes.
- Agent Development: Build and deploy LLM-based agents for event invitations, account and contact prospecting, and partner workflows, with orchestration and human-in-the-loop controls.
- Lead & Contact Quality: Build ML and LLM-assisted pipelines to clean, deduplicate, enrich, validate, and score leads and contacts across Salesforce, Marketo, and related systems, including bot and fraud detection.
- Analytics: Use AI-assisted analysis to improve partner lead ROI reporting and Adobe Analytics adoption.
- Evaluation & Guardrails: Define evaluation metrics and regression tests, monitor accuracy, latency, and cost, and implement PII handling, consent enforcement, and audit logging in partnership with Security, Privacy, and Legal.
- Build vs. Buy: Evaluate AI tools, LLM platforms, and Adobe-native AI capabilities, and recommend a direction.
- Training & Enablement: Train and mentor engineers, marketing operations, and Sales stakeholders on AI tools, prompt design, and responsible use. Run workshops and maintain playbooks and reusable templates.
- DevOps & Operations: Monitoring, and alerting for AI services, and support incident response and runbooks.
- Working knowledge of CRM and marketing automation data models (leads, contacts, accounts) in platforms such as Salesforce and Marketo.
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Requirements
- Bachelor's or Master's degree in Computer Science, Data Science, or a related field (or equivalent practical experience).
- 5+ years of software or data engineering experience, including 2+ years taking LLM or ML solutions to production.
- Hands-on experience with LLM APIs, agent frameworks, prompt engineering, tool calling, and orchestration.
- Familiarity with marketing business domain in Hi-Tech industry.
- Experience with evaluation methods, prompt and model versioning, and production monitoring.
- Experience with a major cloud platform (AWS or Azure), CI/CD tools (Jenkins, GitLab CI/CD), and GitHub.
- Demonstrated ability to train and mentor technical and non-technical colleagues.
- Ability to balance project work with operational tasks and to work Pacific Time (PT) business hours.
- Experience with Adobe Experience Platform, Adobe Analytics, Target, Journey Optimizer, AEM, Firefly, or GenStudio.
- Experience with search platforms (Elasticsearch, OpenSearch, Algolia).
Skills
- Ready to join a mission that matters?
Compensation
- Market leader in compensation and equity awards
Benefits
- Market leader in compensation and equity awards
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- You will apply AI to transform how Marketing and Sales work, building LLM-based agents and machine learning solutions across Digital, Revenue, Partner, and Event Marketing.
Company info
- Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform.
- Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.
- We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.
This listing is sourced directly from CrowdStrike, Inc.'s careers page and normalized into a canonical job model.