Banner Health

Acute Patient Access Services Representative

Banner North Colorado Medical Center (1801 16th St)

No sponsorship$19k-$29kDetected 10 hours ago

Customer SupportEHR/EMRPatient CareCommunicationCritical ThinkingAdaptability

About the role

Verifies patient's demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).
Demonstrates a thorough understanding of insurance guidelines for all services.
Demonstrates a positive patient experience through interactions and effective communication.

High school diploma/GED is required.
Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.
Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.
An Arizona Criminal History Affidavit must be signed upon hire.
Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging.
Obtains federal/state compliance information, consents and documentation required by the patient's insurance plan(s).
This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS.
Demonstrates the ability to resolve customer issues and provides excellent customer service.

$19.06 - $28.60 / hourBanner Health is committed to pay equity and transparency.
Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.This range is based on possible base salaries and does not include the value of our total rewards package.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions.
include health, dental, vision, 401(k) with company match, 403(b), and tuition aid.
Additional coverage options are available to support everything that makes you, uniquely you.
These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security.
Please visit our Benefits Guide for more information.
Banner North Colorado Medical Center is a 378-bed Level II trauma center and acute care facility with over 3000 employees.
Our hospital offers an array of inpatient and outpatient services including medical, pediatric, obstetric, orthopedic, surgical, heart, cancer, and critical care.
As a regional medical center, we provide community-based and specialty services for a service area that includes southern Wyoming, western Nebraska, western Kansas, and northeastern Colorado.
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).
Total Rewards:

Primary external customers include patients and their families, physician office staff and third-party payors.

This listing is sourced directly from Banner Health's careers page and normalized into a canonical job model.