Gtlaw
Billing Supervisor
Chicago · Full-time
Sponsorship not specified$92k-$107kDetected 3 days ago
AccountingExcelPerformance ManagementLeadershipCommunicationProblem SolvingCritical ThinkingAdaptabilityMicrosoft Office
About the role
- The Billing Supervisor will be responsible for overseeing a team of billing specialists and managing the day-to-day billing operations of their assigned office(s).
- This role will work closely with the Billing Specialists to ensure accuracy, efficiency and compliance with client guidelines and firm policies.
- This role requires strong interpersonal and communication skills, with keen attention to detail with a focus on accuracy, efficiency, and compliance.
Responsibilities
- Supervises and provides daily guidance and support to Billing Specialists, ensuring invoices are processed accurately and on time in alignment with client requirements and firm policies.
- Fosters a strong working relationship with Billing Specialists while managing workloads, delegating tasks, and providing ongoing training, refresher courses, and feedback during the performance appraisal process to drive engagement.
- Performs occasional prebill edits and generate complex client invoices using Prebill Viewer and Aderant when billing issues are escalated by the Billing Attorney or Billing Specialist to ensure accurate and timely completion of invoices.
- Collaborates with Revenue Management leadership to recommend improvements and automation that enhance the efficiency, timeliness, and accuracy of billing processes.
- Partners with Billing Attorneys to ensure timely and accurate invoice processing while proactively addressing and resolving issues
- implement corrective actions to maintain operational efficiency.
- Establishes and maintains strong relationships with external clients, fostering clear and consistent communication to support timely and effective billing and collection efforts.
- Provides additional feedback during staff performance appraisals, develops performance management objectives to address concerns, drives engagement, retention, and separation decisions.
- Partners with Billing Attorneys to ensure timely and accurate invoice processing while proactively addressing and resolving issues; implement corrective actions to maintain operational efficiency.
Requirements
- Minimum of 1-3 years of Legal Billing Supervision experience required.
- Minimum 5 years of billing/receivables experience and in-depth knowledge of accounting principles and billing software.
- Strong knowledge of e-billing platforms, i.e. e-billing Hub and other third-party e-billing vendors.
- Proficiency in Windows-based software, and Microsoft Office Suite, including Word, PowerPoint, Excel, Adobe Acrobat and Outlook required.
- Exceptional computer skills with the ability to learn new software applications quickly.
- Skills & Competencies
- Strong team building skills
- ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team.
- Demonstrate a commitment to delivering exceptional service to internal and external clients by exceeding expectations
- proactively identify and implement innovative solutions.
- Education & Prior Experience
- Bachelors Degree in Accounting, Finance, Business Administration, or related field preferred.
Nice to have
- Actively participates in recruiting, training, and onboarding of new hires.
- Acts as the first point of contact for billing-related escalations, which includes collaborating with Billing Managers, Billing Specialists, Billing Attorneys and local office leadership to resolve issues.
- Works with the e-billing team to resolve disputes, address rejections, provide timely resolutions and ensure compliance with the implementation of new e-billing clients.
- Prepares ad-hoc billing reports.
- Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation with both internal and external clients, including executive levels.
- Ability to identify and address billing issues promptly and effectively.
- Highly detail oriented with outstanding organizational and follow-up skills
- capable of managing tasks and people efficiently and effectively.
Compensation
- $91,630 - $107,212 per year
- Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.
Benefits
- voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance.
- Commuter and Transit programs may also be available in certain markets.
Equal opportunity
- GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
This listing is sourced directly from Gtlaw's careers page and normalized into a canonical job model.