Bon Secours Mercy Health

Patient Service Rep - Edmond Signal Ridge

Mercy Oklahoma Clinics · Full-time

Sponsorship not specifiedDetected 11 hours ago

Customer SupportEpicEHR/EMRCommunicationAdaptability

About the role

Position Details: Patient Service Representative Full-time, 40 hours per week Mercy Clinic Primary Care - Edmond Signal Ridge The Patient Service Representative (PSR) is the first point of contact for patients and visitors.
The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
Greets patients and verifies their identity in a prompt, courteous and professional manner.

Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
But our heritage goes back more than 195 years.
The ability to communicate effectively and professionally is crucial in this role.

Proficiency in basic computer skills, including data entry and word processing.
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner.
PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986.

A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes.

This listing is sourced directly from Bon Secours Mercy Health's careers page and normalized into a canonical job model.