ReadMe
Enterprise Support Engineer
Remote, US
Sponsorship not specifiedDetected 146 days ago
JavaScriptHTMLCSSGitCI/CDOAuthOpenAPICustomer SuccessCommunication
About the role
- We're a small team of humans (and one owl http://owlbert.io/) working together to do big things - and that's where you come in.
- If you've ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you've used ReadMe!
- We love what we do because it's so much more than just documentation.
Requirements
- You can confidently say "no" or reset expectations while preserving trust.
Skills
- APIs and API debugging
- Swagger / OpenAPI specifications
- OAuth, SAML, and SSO authentication flows
- Git and CI/CD troubleshooting
- Front-end technologies (HTML, CSS, JavaScript)
- Markdown
- Chrome Developer Tools
- CLI environments
- npm packages and modern JavaScript ecosystems
- Leveraging AI tools (e.g., Claude, ChatGPT) in debugging workflows - with strong judgment and verification
- Diagnosing performance, configuration, and integration issues
- Support Skills
Compensation
- One-to-one donation matching of up to $1,000 per year. 💸
- Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️
Benefits
- Unlimited PTO with a three-week minimum. 🏖️
- Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. 🩺
- A One Medical membership. 🧑⚕️
- A gym or fitness stipend of up to $150 per month. 🏋️♀️
- Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣
- Take a look at our handbook https://readme-external-handbook.readme.io/docs/getting-started for more information on our benefits! 📘
Company info
- At ReadMe, we're committed to cultivating a diverse and inclusive workplace.
Equal opportunity
- We are an equal opportunity employer and a pleasant and supportive place to work.
This listing is sourced directly from ReadMe's careers page and normalized into a canonical job model.