Chanel

Chanel

Head of Marketing, Fragrance & Beauty

New York

Sponsorship not specifiedDetected 1 day ago
RESTBrand StrategyForecastingLogisticsCustomer SupportResearchLeadershipCommunicationProblem SolvingMentoring

About the role

  • The US F&B Head of Marketing is entrusted with shaping and elevating CHANEL's Brand Equity in the US, for the three strategic categories - Fragrance, Skincare and Makeup, in line with Global strategies and local market realities.
  • Our ideal candidate is attuned with the ever-changing rules of the US market and client journeys and energized by fostering deep emotional connections between the Brand, its existing and potential clients.
  • This position orchestrates the full marketing ecosystem with a strategic mindset, inspiring and promoting a collaborative partnership with DCX, Brand Communication and Artistic Direction teams, locally and globally.

Responsibilities

  • Inspire, mentor, and develop high‑performing teams, nurturing curiosity and innovative spirit, accountability, and cross‑functional collaboration.
  • Foster a culture of operational excellence aligned with Chanel's image and values, where team members also feel empowered to bring "out of the box" ideas to create Brand magic and unique story-telling.
  • Develop strong relationships and trust with leaders of the rest of the marketing ecosystem (DCX, AD, Brand Comm) and collaborate with global and regional stakeholders to ensure strategic alignment and best‑in‑class execution.
  • Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny.
  • Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
  • Translate customer data and market insights into articulated action plans by axis, govern implementation and measure success, with the support of the Transformation Office, Insights, Brand Comm (BC) and DCX teams.
  • Partner with DCX and Retail teams to ensure that every online and offline interaction- from digital discovery, in-store experience, events or post‑purchase engagement - feels seamless and reflects the House's signature level of service.
  • Partner with P&O to pilot adaptive organization principles when relevant.
  • Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.
  • Connect the dots and lead the evolution from episodic insights to AI-augmented intuition, sensing cultural shifts and market opportunities.

Nice to have

  • Minimum of 20 years of experience and 15+ years of specific marketing experience
  • Strong analytical skills and the ability to synthesize data easily
  • Experience leading teams and leaders of teams
  • Bachelor's degree required, Master's degree or MBA preferred
  • Proficient use of Microsoft 365 programs is required
  • Ability to travel internationally and domestically approximately 15% -20% or as business requires
  • Exceptional written and verbal communication required with an understanding of French language preferable

Skills

  • Client Journey & Experience Expertise
  • Bring a sophisticated understanding of modern F&B client journeys across online and offline ecosystems for each product axis.

Compensation

  • The anticipated base salary range for this position is $256,100 through $400,000.
  • Base salary is one component of the total compensation for this position.
  • Other forms of variable pay [may/will] be offered for this position.

Benefits

  • Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
  • Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
  • Champion Chanel's brand equity, ensuring all initiatives reflect the House's heritage, creative vision, and uncompromising standards.
  • Be the voice of the Brand to communicate CHANEL's vision and support priorities to our Retailers and Market Teams, inspiring alignment and ambition.

Company info

  • Head of Marketing, Fragrance & Beauty
  • At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
  • We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
  • We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
  • Product sensibility across Fragrance, Makeup and Skincare with deep fluency in F&B brand equity building in a US competitive and diverse environment.
  • Visionary and strategic thinker with strong executional discipline, able to think out of the box, bring the outside in and challenge conventions while honoring brand heritage and delivering exceptional client experience.
  • Inspirational leader who attracts, develops and retains top talents.
  • Deep cultural intuition and trend curiosity.
  • Data-driven and able to transform insights into action plans
  • Holistic expertise of the modern omni-channel client journey and the psychology of premium US consumers across age pyramid, as well as understanding of client-centric communication automation tools and growing impact of digital and AI on Marketing function.
  • Strong financial acumen and budget management skills.
  • Comfortable to lead by influence in complex environments, rely on centers of expertise (Brand Comm and DCX, Global teams) while challenging and connecting the dots.
  • Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
  • We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.

Equal opportunity

  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
  • Chanel Community:
  • CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.

Visa & Work Authorization

  • US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln
Apply directly at Chanel →Create a free account for alerts like thisView Chanel immigration profile

This listing is sourced directly from Chanel's careers page and normalized into a canonical job model.