Public Consulting Group LLC (PCG)

Public Consulting Group LLC (PCG)

Case Management Associate 2

San Diego, CA · Full-time

No sponsorship$28k-$35kDetected 15 days ago
ExcelCustomer SupportCommunicationProblem SolvingTime ManagementMentoringMicrosoft Office

About the role

  • The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.
  • PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.
  • To learn more, visit www.publicconsultinggroup.com.

Responsibilities

  • Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Requirements

  • Strong knowledge of case management practices and the ability to apply program policies, procedures, and compliance requirements in daily operations.
  • Demonstrated cultural competency, empathy, and the ability to work effectively with individuals from diverse backgrounds, including participants with physical and/or mental disabilities.
  • Strong coaching, mentoring, and staff development skills with the ability to guide Case Managers in improving case management practices and participant outcomes.
  • Analytical skills with the ability to review performance metrics, quality control results, and case data to identify trends, training needs, and improvement strategies.
  • High attention to detail with the ability to review case documentation and ensure compliance with program and contractual requirements.
  • As required by applicable law,
  • Bachelor's degree preferably in business, social work, public policy or other closely related fields or 4 years' experience required.
  • A minimum of 4 year's relevant work experience in the public sector or other customer-centric service sector/industry preferred. 2 to 4 years of case management experience
  • and experience with coaching and mentoring.
  • Working Conditions
  • This position requires full-time (Mon-Fri) in-office work.
  • PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
  • EEO Statement:
  • Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
  • Compensation:
  • Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Nice to have

  • Program Consulting
  • Finance Consulting and Billing Services
  • Applied Technology
  • Outsourcing and Operations
  • Project and Grants Management
  • Assessments and Feasibility Studies
  • Assist with quality control processes, including completing required case reviews and validating operational procedures.
  • Analyze case review data, quality control results, and performance reports to identify error trends, training needs, and opportunities for operational improvement.

Compensation

  • As required by applicable law, PCG provides a reasonable range of compensation for this role.
  • Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.
  • Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience.
  • As required by applicable law, PCG provides the following reasonable range of compensation for this role: $28.36 - $34.85.
  • At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.

Benefits

  • Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.
  • PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
  • In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Company info

  • Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better.

Equal opportunity

  • Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.
  • We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
  • PCG will not tolerate discrimination or harassment based on any of these characteristics.
  • At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.

Visa & Work Authorization

  • PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
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