City of Philadelphia

City of Philadelphia

Application Support Specialist

Philadelphia, PA, United States · Exec

Sponsorship not specified$65k-$73kDetected 168 days ago
Customer SupportResearchLeadershipCommunicationCollaborationProblem Solving

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odds of building a lasting career here

39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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H-1B wage level

the lottery is wage-weighted — each level is one more entry

Level I · 1×
Level I$91,8741 entry
Level II$113,8592 entries
Level III$135,8243 entries
Level IV$157,8104 entries

The bottom of this range ($65,000) is below the Level I prevailing wage of $91,874. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.

DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Philadelphia-Camden-Wilmington, PA-NJ-DE-MD. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 40 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO).
  • Salary Range: $65,000-$72,767 Salary cannot exceed $72,767 All applications must include a cover letter.
  • Applications without a cover letter will be considered incomplete.

Responsibilities

  • Develop, maintain, and organize accurate documentation including system standards, configuration notes, known issues, workarounds, release notes, and user-facing guides.
  • Work closely with development and support teams (City or vendor) on issue resolution, enhancements, and prioritization of system improvements.
  • Perform initial testing of enhancements, patches, and upgrades; coordinate with business subject matter experts for further validation.
  • Research and promote the use of existing and emerging technologies to support or enhance Revenue's operations.
  • Build and maintain strong, consultative relationships with Revenue business units, central OIT areas, and vendors related to supported systems.
  • Develop an in-depth understanding of the business processes and requirements associated with supported systems.
  • Participate in routine status and planning meetings with stakeholders, advocating for system needs, enhancements, and support priorities.

Requirements

  • The successful candidate must be a city of Philadelphia resident within six months of hire

Compensation

  • $65,000-$72,767
  • Salary cannot exceed $72,767

Equal opportunity

  • The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,

This listing is sourced directly from City of Philadelphia's careers page and normalized into a canonical job model.