Hope and Healing Clinic

Hope and Healing Clinic

OTP Clinic Administrator - Hope and Healing Clinic

Tumwater, Washington

Sponsorship not specified$130k-$160kDetected 5 days ago
ComplianceOperations ManagementProcess ImprovementPerformance ManagementHIPAAEHR/EMRPublic HealthLeadershipCommunicationCollaborationMentoringMicrosoft Office

About the role

  • Hope and Healing Clinic is seeking an experienced, people-first leader to serve as OTP Clinic Administrator.
  • This role is the operational and cultural anchor of our Medication for Opioid Use Disorder (MOUD) program - responsible for the day-to-day performance of our brick-and-mortar clinic and associated satellite and mobile medication unit locations.
  • Running a high-performing, member-centered clinic is at the heart of this role.

Responsibilities

  • Directly supervise a multidisciplinary team - including dosing nurses, counselors, peer support specialists, drivers, safety, and front office staff - ensuring clear expectations, accountability, and reliable day-to-day operations.
  • Lead recruitment, onboarding, performance management, and corrective action with consistency and care, resolving issues early through coaching, feedback, and barrier removal.
  • Build structured onboarding and competency-based training programs that set staff up for success from day one.
  • Build collaborative relationships across clinical, operational, and administrative teams to ensure aligned decision-making and seamless delivery of care.
  • Lead teams through organizational change with transparency and clear communication, helping staff navigate evolving priorities while maintaining stability and trust.
  • Develop and support leaders to independently manage operations, staff, and day-to-day challenges while fostering accountability and ownership.
  • Build strong pathways for staff development, growth, and succession planning across the team.
  • Maintain a consistent leadership presence through coaching, regular one-on-ones, and proactive communication that strengthens engagement and connection.
  • We are with you every step of the way to deliver guidance, support, and resources on your path towards recovery.
  • Develop and maintain SOPs and operational playbooks aligned with tribal, federal, and state requirements.

Requirements

  • This role requires the ability to sit and stand for extended periods, move between clinic and mobile unit environments, lift up to 25lbs occasionally, and respond to emergency situations.
  • Travel between sites is required (minimal).
  • Applicants must be able to provide Indian preference documentation if claimed.
  • The requirements listed above are representative of the minimum knowledge, skill, and/or ability required.
  • To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements.
  • Demonstrated knowledge of 42 CFR Part 8, 42 CFR Part 2, HIPAA, DEA requirements, WA DOH, and WA HCA Medicaid billing standards.
  • Required
  • Bachelor's degree in Healthcare Administration, Public Health, Business, Nursing, Behavioral Health, or related field (experience may substitute year-for-year).
  • 8-10 years of progressive healthcare leadership, including 5+ years in a supervisory or operations management role.
  • Experience with DEA inspections, state licensing reviews, federal/state audits, or WA State/CARF/Joint Commission accreditation.
  • Proven track record managing multidisciplinary teams with a coaching-oriented, accountable leadership style.
  • Strong financial literacy: budget oversight, reporting, and KPI analysis.
  • Preferred

Nice to have

  • Proficiency across tech platforms and applications, as well as in EHR systems and Microsoft Office Suite.
  • Ability to pass required background checks
  • no evidence of alcohol or drug misuse within 3 years prior to employment.
  • Master's degree (MHA, MPA, MPH, MBA, or related).
  • 3+ years of direct experience in an OTP, MAT, or Substance Use Disorder treatment setting
  • Active Washington State licensure (RN, LMHC, LICSW, SUDP, or equivalent).
  • Experience managing mobile medication units or satellite dosing sites.
  • Knowledge of third-party payer enrollment (Medicaid, Medicare, commercial insurance) and CAQH maintenance.

Compensation

  • $130,000 - $160,000

Benefits

  • Support program expansion including mobile units, satellite sites, and behavioral health integration.
  • Participate in community reporting and tribal health initiatives as applicable.

Company info

  • Identify and develop emerging leaders, building internal talent pipelines and creating opportunities for growth, cross-training, and career advancement.
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This listing is sourced directly from Hope and Healing Clinic's careers page and normalized into a canonical job model.