Nylas

Product Marketing Manager

Remote - USA · Senior

Sponsorship not specifiedDetected 114 days ago

SalesCustomer SuccessResearchLeadershipCommunicationCollaboration

About the role

We are looking for a Product Marketing Manager to support go-to-market strategies, product positioning, and sales enablement for the Nylas platform.
This is a highly strategic role that requires deep experience in product marketing, a strong understanding of the developer-focused SaaS landscape, and a proven ability to drive revenue through compelling positioning, messaging, and execution.
As a Product Marketing Manager, you will partner with our Sr.

Customer Insights & Voice of Customer - Lead a structured customer research program across segments and ICPs to deeply understand how teams build, adopt, and scale communications and AI-driven workflows.
Customer Stories & Proof Points - Own the development of high-impact case studies, customer narratives, and reference programs that demonstrate real-world value.
Competitive Intelligence & Battlecards - Drive ongoing competitive analysis across direct and adjacent players.
Build and maintain battlecards, objection handling frameworks, and win/loss insights that enable sales and customer-facing teams to position Nylas effectively in competitive deals.
Partner closely with Sales and Product to ensure product and positioning aligns with real buyer needs and market dynamics, supporting end-to-end go-to-market execution.
Strategic Leadership - Proven ability to develop and execute go-to-market strategies at scale, driving measurable business impact.
Sales & GTM Collaboration - Experience working closely with Sales, Customer Success, and Product teams to drive revenue and adoption.
Customer Adoption & Lifecycle Programs - Design and execute programs that improve activation, adoption, and expansion across the customer lifecycle.

AI-Obsessed - Deep proficiency with AI tools for research, content, and workflows.
Strong understanding of APIs, developer ecosystems, and cloud-based platforms.
Ability to translate technical capabilities into customer value propositions.

Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process.
Factors influencing salary include knowledge, skills, experience, and abilities.
Nylas is registered as an employer in many, but not all, states/provinces.
Visa sponsorship may not be available in certain remote locations.

Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process.

This includes email-based onboarding and nurture programs, in-product and post-sale education, and targeted campaigns that drive utilization of key features.

We are a team of strategic storytellers, customer advocates, and market experts who thrive on translating complex ideas into compelling narratives.
Fueled by curiosity and a passion for impact, we take pride in helping our customers and go-to-market teams unlock the full potential of the Nylas platform.
The Product Marketing team serves as a critical bridge between our product, sales, and customer success teams, ensuring a seamless connection between what we build and how we position it in the market.
We craft messaging that resonates, drive go-to-market strategy, and deliver insights that shape product innovation.
Together, we create a culture of collaboration, data-driven decision-making, and a shared commitment to excellence.
Our goal is to empower our customers and internal teams with the knowledge, tools, and strategies they need to win, while fostering a team culture of creativity, growth, and continuous learning.
If you thrive in a dynamic environment where your work drives business impact and market differentiation, you'll find a rewarding home with us.
Conduct regular interviews with customers, prospects, and churned accounts to surface actionable insights that inform messaging, product direction, and go-to-market strategy.
Customer Advisory Program - Own and operate Nylas' Customer Advisory Board, managing a regular forum for strategic customers to engage directly with our product team.

This listing is sourced directly from Nylas's careers page and normalized into a canonical job model.