Leidos
Desktop Support Technician Routine
Arlington, VA
No sponsorship$66k-$119kDetected 1 day ago
CybersecurityVPNCommunicationProblem SolvingMicrosoft OfficeCompTIA
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odds of building a lasting career here
26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- We empower our teams, contribute to our communities, and operate sustainably.
- If this sounds like an environment where you can thrive, keep reading!
- The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.
Responsibilities
- Collaborate with LAN technicians/network administrators to ensure efficient operation of the organization's desktop computing environment.
- Support the installation and maintenance of client LAN/WAN devices.
- Draft and implement standard network change requests.
- Provide support to Tier III network engineers for incident management and projects.
- Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
- Accurately document and update all assigned incident tickets.
- If necessary, liaise with third-party support and PC equipment vendors.
- Utilize Active Directory to manage user's accounts.
- Unleash Your Potential The Leidos Digital Sector is seeking a Desktop Support Technician - Routine Requirements to support the AFNCR ITS program at The Pentagon.
- At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer's success.
Requirements
- Requires a Bachelors degree and 4 years of applicable experience or a Master's degree and 2 years of applicable experience additional years of experience will be accepted in lieu of a degree.
- Ability to work independently and in a collaborative environment.
- Familiarity with ServiceNow and/or Remedy.
- Experience working with Senior Leaders.
- Where required, administer and resolve issues with associated end-user workstation software products.
- The major support areas required are:
Nice to have
- Strong communication skills (both verbal and written).
- Strong problem solving and decision-making skills.
- Ability to work autonomously as well as an integral member of a team.
- Pentagon experience to include working with DISA JSP and Whitelisting.
Compensation
- Pay Range $65,650.00 - $118,675.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
- Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026.
- Pay and Benefits Pay and benefits are fundamental to any career decision.
- That's why we craft compensation packages that reflect the importance of the work we do for our customers.
- Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.
Benefits
- Our Mission, Vision, and Values guide the way we do business.
Company info
- Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
- At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it.
- Perform onsite analysis, diagnosis, and resolution of complex problems for customers and recommend/implement corrective solutions.
Visa & Work Authorization
- Active DoD Secret security clearance
This listing is sourced directly from Leidos's careers page and normalized into a canonical job model.