Brightree

Brightree

AR Team Lead, RCM

US Brightree (Remote Workforce), USA · Staff+

Sponsorship not specified$50k-$62kDetected 89 days ago
Data AnalysisComplianceProject ManagementStakeholder ManagementExcelProcess ImprovementPerformance ManagementCustomer SupportAR/VRHIPAALeadershipCommunicationMicrosoft Office

About the role

  • This role ensures all work is completed accurately, efficiently, and within established service level agreements (SLAs).
  • Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.

Responsibilities

  • Manage daily workflow distribution and workload balancing
  • Support the implementation and enforcement of company policies and procedures
  • Support system enhancements and optimization efforts
  • Collaborate cross-functionally to implement best practices and standardize processes p articipate in or lead process improvement initiatives
  • Maintain strong knowledge of Medicare, Medicaid, and commercial payer requirements
  • Prepare and deliver regular reports on team performance, KPIs, and revenue cycle metrics
  • Support client/customer reporting requirements and performance reviews
  • Project & Client Support
  • Where a culture driven by excellence helps you not only meet your goals, but also create new ones.

Requirements

  • 2+ years of experience in DME/HME revenue cycle management
  • Strong knowledge of Medicare, Medicaid, and commercial insurance billing and documentation requirements
  • Experience with Brightree or similar DME billing systems
  • Demonstrated leadership or supervisory experience in billing, collections, or customer service teams
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and database systems
  • Proven track record of improving team performance and revenue cycle outcomes
  • Solid understanding of healthcare regulations and compliance standards
  • Bachelor's degree in healthcare administration, Business, or related field (or equivalent experience)

Skills

  • $50,000 - $62,000
  • Joining us is more than saying "yes" to making the world a healthier place.
  • It's discovering a career that's challenging, supportive and inspiring.

Compensation

  • At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Company info

  • Lead supervises and develops staff, drives performance and productivity, and serves as a key liaison between frontline teams, partners and leadership.
  • This position also plays a critical role in maintaining compliance with regulatory requirements and advancing process improvements across billing and collections workflows.
  • Let's Talk about Responsibilities:
  • Team Leadership & Performance Management
  • Supervise, coach, and mentor team members across billing, collections, and/or various day-to-day functions
  • Monitor individual and team performance against KPIs and SLAs; oversee performance management and development of team members assuring output levels are achieved with minimal errors
  • Foster a high-performance, accountability-driven team culture
  • Conduct regular one-on-ones, performance reviews, and training sessions
  • Operational Oversight
  • Ensure timely and accurate processing of claims, payments, denials, and follow-ups
  • Identify and resolve operational issues impacting productivity or accuracy
  • Communicate performance trends, risks, and updates to leadership/stakeholders
  • Compliance & Policy Implementation
  • Ensure adherence to all applicable state and federal regulations, including HIPAA
  • Process Improvement & Systems Optimization
  • Identify opportunities to improve workflows, reduce denials, and increase cash collections
  • Reporting & Stakeholder Communication
  • Provide insights and recommendations to leadershi p/stakeholders based on data analysis
  • Serve as a project manager for statements of work (SOWs) and client implementations as needed
  • Participate in customer progress reviews and operational meetings
  • Ensure deliverables and timelines are met for assigned projects
  • Let's talk about Qualifications and Experience:
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This listing is sourced directly from Brightree's careers page and normalized into a canonical job model.