Samsara

Samsara

Customer Success Manager

Remote - US · Senior · Full-time

Sponsorship not specified$73k-$98kDetected 2 days ago
DatabricksAccount ManagementCustomer SuccessLeadershipCommunicationCollaborationProblem Solving

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 20 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 100%

Of 7 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 515 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

10 transfer filings in the last year, covering 10 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Samsara's Scaled Customer Success team ensures customers adopt our platform, realize measurable business value, and renew and expand with confidence.
  • This position will take on a more technical approach to account management than a typical CSM, a successful candidate will be able to learn, understand, and convey the value of Samsara's most complex products and features to our largest Mid-Market customers.
  • You want to impact the industries that run our world:

Responsibilities

  • Drive business transformation by leading strategic customer engagements to deeply understand current operations and business goals, allowing for proactive workflow transformations and architecting action plans that define the metrics and timelines necessary to remove barriers and deliver business value.
  • Influence internal roadmaps across Product, Finance, and Support to drive mission-critical customer initiatives.
  • Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
  • At Samsara, we build for the people who keep the global economy moving.
  • We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders.
  • Our compensation program delivers above-market total compensation through a combination o

Nice to have

  • 5+ years of experience in a technical customer success, account management, sales, sales engineering or strategic consulting role.
  • Enterprise SaaS experience preferred.

Skills

  • Samsara (NYSE:

Compensation

  • The compensation range shown spans approved pay zones for this role.

Company info

  • Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
  • Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
  • Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
  • At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy.
  • Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
  • Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
  • As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
  • Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams.
  • Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
  • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams.
  • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
  • Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
  • Demonstrate a willingness to learn, investigate, diagnose and resolve technical issues for customers.
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This listing is sourced directly from Samsara's careers page and normalized into a canonical job model.