Intenseye
Solutions Engineer (Implementation)
New York, New York · Mid
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About the role
- Our technology gives enterprises the ability to see risk and inefficiency as they emerge, take action in real time, and prevent incidents before they happen.
- EHS, operations, and quality teams gain continuous leading indicators, deep operational insight, and unprecedented visibility into how work actually happens.
- Today, Intenseye helps protect hundreds of thousands of workers across 25+ countries-and we're just getting started.
Responsibilities
- Support sales team during technical proof-of-concept phases when specialized deployment expertise is needed
- Design deployment architectures, including edge processing, server specs, and network topology, based on customer constraints.
- Conduct IT requirements reviews, camera compatibility assessments, and validate technical prerequisites pre-deployment.
- Partner with Implementation Managers and Customer Success Managers to ensure smooth technical handoffs throughout the customer lifecycle
- Collaborate with Security/Compliance teams to address customer IT security questionnaires and technical due diligence
- Collaborate cross-functionally with Implementation Managers, Product/Engineering, Security/Compliance, and Sales teams.
Requirements
- Hands-on experience with IP camera systems, RTSP, and Video Management Systems (VMS).
- Proficiency with cloud connectivity (AWS/GCP/Azure), REST APIs, edge computing, and video codecs ( H.264/H.265 ).
- 2-3 years in technical implementation, solutions engineering, or systems integration deploying enterprise software/hardware.
- Strong expertise in networking (TCP/IP, DNS, VLANs, firewalls, VPN) and Windows/Linux server administration/virtualization.
- Experience with enterprise IT in manufacturing, logistics, or industrial environments (Fortune 500 a plus).
- Ability to independently troubleshoot complex, multi-vendor technical environments.
- Excellent technical communication, project management, and customer-centric soft skills.
- Familiarity with industrial systems (PLC, OPC UA, Modbus, SCADA) and DevOps tools (Docker, Python scripting) is a bonus.Excellent technical communication skills with ability to explain complex concepts to non-technical stakeholders
- Strong project management skills with ability to manage multiple customer deployments simultaneously
- Customer-centric mindset with focus on delivering successful outcomes under tight timelines
- Self-directed problem solver who can work independently in remote customer environments
- Willingness to travel up to 50-60% to customer sites for on-site deployments and troubleshooting.
Nice to have
- Experience with BalenaOS, fleet management platforms, or IoT device management
- Experience with Apache Pulsar, NATS, or other message queue systems
- 401(k) with employer matching
- Play a key role in growth of the company
- Industry certifications: CCNA, CompTIA Network+, AWS Certified Solutions Architect, Azure Administrator
- Research shows that great candidates often self-select out if they don't meet 100% of the requirements, and we don't want that to be you.
Compensation
- Annual Learning & Development Stipend
Company info
- At Intenseye, we believe protecting people at work is non-negotiable.
- At Intenseye, we know that not everyone will check every single box - and that's more than okay.
- If you're excited about this role, passionate about helping customers succeed, and believe you can make an impact, we'd love to hear from you.
- Monitor deployment stability, coordinate model fine-tuning, and create technical documentation/runbooks for customers.
This listing is sourced directly from Intenseye's careers page and normalized into a canonical job model.