Yext

Associate Technical Partner Manager

New York, NY

Sponsorship not specified$94k-$130kDetected 6 days ago

PythonCode ReviewSQLSnowflakeJenkinsGrafanaData AnalysisData EngineeringLLMsCustomer SupportCommunicationCollaborationProblem SolvingTime Management

About the role

This is a technical, hands-on role that goes beyond traditional operations work.
You will work on scoped problems with guidance from senior team members, and grow toward owning larger projects independently.

identify discrepancies and drive their resolution.
Develop expertise in at least one tool or system beyond your publisher network (e.g., Snowflake, Gerrit, Grafana, Jenkins).
Act as a liaison between internal stakeholders (Product, Engineering, Client Success, Support) to keep operations running smoothly.
Document findings and keep internal knowledge bases current so others can move faster.
As an Associate Technical Partner Manager (ATPM) at Yext, you will support, maintain, optimize, and expand a portfolio of integrations across the Yext Publisher Network.
You will also help shape integration changes by investigating issues, clarifying requirements, and writing specs that Engineering builds from.

BA/BS in Computer Science, Engineering, or equivalent practical experience.
Ability to analyze data and troubleshoot technical issues: working knowledge of SQL, Python, and APIs.
Excellent communication skills, with the ability to explain technical issues to both engineers and business stakeholders.
Curiosity about AI-assisted development and willingness to learn tools like Claude Code to expand what you can deliver.
Strong problem-solving skills and comfort working in both structured and unstructured workflows while improving processes.
Technical curiosity and willingness to self-teach in a fast-paced, ambiguous environment.
Strong organizational and time management skills, capable of handling multiple projects at once and knowing when to ask for help.

2+ years of experience in technical support, integration management, consulting, or related fields.
Exposure to AI coding tools (Claude Code, Codex, or similar) or experience contributing code through a review process.
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market.
Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time.
Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.
Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
It is Yext's policy to provide reasonable accommodations to people with disabilities as required by applicable law.

ATPMs write code to handle configuration updates, test fixes, and small improvements with the help of AI coding tools.

Salary levels are expected to change to reflect an employee's job performance (results and impact) over time.

Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search.
You will troubleshoot integration issues, contribute to the onboarding of new publishers, monitor and analyze system health data, and work with internal teams and publisher partners to improve integration health.
Own a portfolio of publisher integrations, accountable for their continued health, and contribute meaningfully to the support of tier 1 publishers.
Monitor integration health using SQL, Snowflake, Python, Grafana, dashboards, and system logs
Write complex SQL queries against Snowflake to identify trends and surface insights on integration health.

Yext (NYSE: YEXT) is the enterprise agentic marketing platform.
AI is changing how customers find brands, and
Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.

This listing is sourced directly from Yext's careers page and normalized into a canonical job model.