iT1

IT Field Technician I

Phoenix, Arizona, United States

Sponsorship not specified$35k-$50kDetected 14 days ago

Project ManagementCustomer SupportTCP/IPDNSFirewallProblem SolvingTime Management

About the role

This is a testament to the great team and culture we have here at iT1!
Are you ready to take your career to new heights with a role that offers extensive travel opportunities?
In this dynamic position, you'll ensure all assigned tasks are completed to the highest iT1 standards while enjoying the adventure of traveling up to 75% of the year.

A minimum of 2+ years IT experience in a relevant position.
Knowledge of workstation deployment and PC applications desired.
Experience installing and troubleshooting wireless access points.
Experience and knowledge of conference room solution installation and configuration.
Experience and knowledge of IT infrastructure and server technology.
Experience and knowledge with routers, switches, firewalls, and many other network devices.
Must have excellent troubleshooting and problem-solving skills.
Experience and knowledge of TCP/IP, DNS, DHCP, VPNs.
Thrives in a fast paced and changing environment with proven multitasking skills and focus on details and accuracy.

Travel 75% or more of the time to Client sites to execute specific project requests.
Disperse equipment to the appropriate installation location onsite and install using best practices cable management.
Diagnose errors and technical problems and determine proper solutions to produce timely and detailed reports.
Validate equipment functionality.
Work with the Project Manager and senior engineers to execute projects based on priorities, goals, and objectives.
Provide notification to Professional Services management when issues are ongoing and impacting end users to keep them informed.
Create documentation as needed.

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.
Insurance: Health Insurance, Vision, Dental, and Life Insurance Leave and Holidays: Paid Vacation, Paid Holidays Retirement: 401K Plan with company match (eligible after 1 year of employment) *iT1 is an

This listing is sourced directly from iT1's careers page and normalized into a canonical job model.