Vaya Adventures

Destination Specialist – Africa

Remote (United States)

Sponsorship not specifiedDetected 644 days ago

LogisticsCustomer SupportCommunicationWritingOrganizational Skills

About the role

We are currently seeking a Destination Specialist for Africa.
This individual will be responsible for designing, planning, and booking customized travel experiences for our clients that are tailored to their unique tastes, preferences, and interests.
The ideal candidate will have a deep knowledge of Africa travel, a passion for exploring new cultures, foods, and experiences, and an enthusiasm for joining a growing company.

Collaborate with clients to understand their travel preferences and interests and creatively put together truly outstanding travel programs for them.
Design and book customized travel itineraries that exceed client expectations and get excellent feedback.
Prepare trip documents for booked itineraries, including final itineraries and Pre-Departure Materials.
Build strong relationships with suppliers, including hotels, tour operators, airlines, and local guides, to ensure we provide the best possible experience for our clients.
Develop in-depth knowledge of the cultural, culinary, and adventure experiences available in Africa.
Manage client inquiries and bookings throughout the travel planning process.
Provide exceptional customer service and support to clients before, during, and after their trips.
Data entry for new leads and new clients.

Travel experience in Africa.
Customer service experience is required.
Excellent computer skills are essential, including full working knowledge of Word and Excel.
Must be highly organized and be able to multi-task and handle a wide variety of responsibilities.
Must be able to work effectively and use sound judgment with minimal supervision.
Must have a B.A. or B.S. from an accredited university.

Experience selling high-end custom travel is not a strict requirement but is very highly preferred.

About Vaya Adventures We are a growing travel company that specializes in tailor-made travel experiences around the world.
Our goal is to provide our clients with the most personalized, memorable and meaningful trips possible.
We have a fantastic team of Destination Specialists, all of whom have deep expertise in their areas of specialty, and a very efficient Operations team that works closely with our Destination Specialists and our Suppliers to help execute these fantastic trips.
This includes listening and asking questions; explaining in detail the nature of our trips; answering questions about the trips; making suggestions based on information received from the potential clients; and determining whether the person is a good fit for the types of tours that we offer.

This listing is sourced directly from Vaya Adventures's careers page and normalized into a canonical job model.